Irene Murray
Anchorage,AK
Overview
11
11
years of professional experience
Work History
Teller
First National Bank
Anchorage, AK
01.2021 - 09.2022
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Verified customers' identification to ensure compliance with laws and regulations.
- Balanced cash drawers on a daily basis.
- Provided exceptional customer service while accurately processing routine transactions.
- Assisted customers in opening new accounts and completing required paperwork.
- Answered customer inquiries regarding bank products and services.
- Explained account information to customers in detail as needed.
- Processed wire transfers for customers both domestically and internationally.
CASHIER
NORTHERN LIGHTS BINGO
ANCHORAGE, ALASKA
07.2011 - 07.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Conducted price checks for special orders or discounts as requested by customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Performed other duties as assigned by management.
- Followed company security procedures for handling large sums of money.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Night Monitor
99 Plus 1 Inc
ANCHORAGE, ALASKA
08.2019 - 11.2021
- Monitored and patrolled the building to ensure security of premises;.
- Conducted rounds throughout the night to check for any suspicious activity or fire hazards;.
- Assisted in emergency situations, such as medical emergencies, fires, and evacuations;.
- Provided assistance with lockouts and other facility-related issues;.
- Responded promptly to alarms or emergency calls from staff or guests;.
- Maintained a log book of daily activities including visitors, incidents, and maintenance requests;.
- Performed minor maintenance tasks such as changing lightbulbs, checking smoke detectors.;.
- Recorded details of all overnight activities in an incident report;.
Cashier
Gold Cache Bingo
Anchorage, AK
03.2014 - 08.2019
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
Education
High School Diploma -
Aniguiin School
Elim, Alaska05-2008
Bachelor of Science - Computer Science
University of Advancing Technology
Anchorage, AKSkills
- Financial Advising
- Fraud Detection
- Cash Handling
- Regulatory Compliance
- Drawer balancing
- Asset Protection
Affiliations
- hiking, berry-picking, crosswords puzzles, cooking
Hobbies
My hobbies are outdoor activities, puzzles, family and group get togethers.
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Timeline
Teller
First National Bank
01.2021 - 09.2022
Night Monitor
99 Plus 1 Inc
08.2019 - 11.2021
Cashier
Gold Cache Bingo
03.2014 - 08.2019
CASHIER
NORTHERN LIGHTS BINGO
07.2011 - 07.2022
High School Diploma -
Aniguiin School
Bachelor of Science - Computer Science
University of Advancing Technology