Irene Ramirez-Estrada
Marion,NC
Summary
Dedicated professional with strong focus and effective time management skills, consistently delivering high-quality work. Known for fostering a positive workplace morale that enhances team collaboration and productivity. Expertise in prioritizing tasks to meet deadlines while maintaining attention to detail. Career goals include further developing leadership abilities to drive team success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Professional
JP'S Automotive
Marion, NC
06.2024 - Current
- Verified customer credit to establish payment method for accommodations.
- Created weekly and monthly reports on front desk activities as requested by management.
- Performed bookkeeping activities to balance accounts and conduct nightly audits.
- Transmitted and received messages using telephones or telephone switchboards.
- Organized filing systems for documents, reports, invoices.
- Adapted quickly to new software and technology, enhancing front desk efficiency.
Manager
Jon and Jennifer Hartman
Marion, NC
04.2021 - Current
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Produced thorough, accurate and timely reports of project activities.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Provided leadership during times of organizational change or crisis situations.
- Applied strong computer knowledge to improve workflow and productivity.
Education
High School Diploma -
McDowell High
Marion, NC06-2020
Some College (No Degree) - Business
McDowell Technical Community College
Marion NCSkills
- Travel arrangements
- Customer service focus
- Appointment scheduling
- Cash handling experience
- Microsoft Office
- Proficient computer skills
- Computer and technology skills
Certification
- CPR Certified and First Aid
Languages
English
Native/ Bilingual
Spanish
Limited
ASL
Elementary
References
References available upon request.
Timeline
Front Desk Professional
JP'S Automotive
06.2024 - Current
Manager
Jon and Jennifer Hartman
04.2021 - Current
- CPR Certified and First Aid
High School Diploma -
McDowell High
Some College (No Degree) - Business
McDowell Technical Community College
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