Irene Sila
Waianae,HI
Summary
Highly-motivated employee with desire to take on new challenges, Strong work ethic, adaptability and exceptional interpersonal skills,adapts at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Associate
Home Depot
Honolulu, HI
11.2022 - Current
- Processed shipments received from vendors according to established protocols.
- provided exceptional customer service by assisting with inquiries, resolving issues and helping customers locate items within the store using the inventory system.
- Placed orders for additional stock when necessary to ensure adequate supply of merchandise.
- Encouraged customers to sign up for loyalty programs or store credit cards.
- Assisted customers with selecting items and answering questions about products.
- Organized backroom areas to maintain a clean and organized work environment.
- Handled incoming calls from customers regarding orders or other inquiries.
- Built relationships with customers by providing friendly customer service and answering their questions and provided store information.
- Built and maintained relationships with peers and upper management to drive team success.
- Communicated clearly with customers in person and via telephone, driving positive experiences.
- Followed cleaning and sanitation guidelines to meet health and OSHA requirements.
- Received ''Employee of the month'' thrice and two ''Homer Awards'' for consistently working exceedingly.
Nutrition Consultant
kiambu county
Kiambu, Kenya
04.2015 - 07.2022
- Developed and implemented customized nutrition plans for clients based on their individual needs.
- Researched and analyzed the latest nutritional trends, products, and services.
- Provided advice to clients on healthy lifestyle habits such as exercise and sleep patterns.
- Educated clients on proper food choices according to their dietary requirements.
- Counseled clients on how to read food labels in order to make informed decisions about their diets.
- Maintained detailed records of client information including medical history, dietary intake data.
- Provided support for individuals seeking weight loss or management strategies through nutrition therapy.
- Analyzed laboratory results such as blood tests or cholesterol levels to inform nutrition recommendations.
- Provided care ranging from nutrition education to nutrition support for patients with variety of medical conditions.
Nutrition Intern
Kenyatta National Hospital
Nairobi, Kenya
01.2015 - 04.2015
- Collaborated and worked under supervision of other healthcare professionals to ensure optimal patient care.
- Conducted research on the latest dietary trends and best practices for nutrition therapy.
- Educated patients about healthy eating habits, food safety, and disease prevention.
- Documented dietary intake information for analysis by dietitians or nutritionists.
- Maintained accurate records of all activities performed during the internship program.
- Participated in community outreach events promoting healthy eating habits.
- Attended weekly staff meetings with dietitians or nutritionists to discuss cases and strategies for treatment.
- Compiled reports summarizing client progress over time.
Education
Bachelor of Science - Human Nutrition And Dietetics
The Technical University of Kenya
Nairobi, Kenya12.2018
Some College (No Degree) - Medical Assisting
Medcerts
Skills
- Data Entry and answering phones
- Preparing Reports
- Management Support
- Program Support
- Workplace Safety
- Verbal and Written Communication
- Courteous and Professional
- Reliable and Punctual
- Relationship Building
- Customer Service and engagement
- completing patient registration
- documenting vital signs and performing basic vitals
References
References available upon request.
Timeline
Associate
Home Depot
11.2022 - Current
Nutrition Consultant
kiambu county
04.2015 - 07.2022
Nutrition Intern
Kenyatta National Hospital
01.2015 - 04.2015
Bachelor of Science - Human Nutrition And Dietetics
The Technical University of Kenya
Some College (No Degree) - Medical Assisting
Medcerts
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