Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Irene Worthen

Dallas,PA

Summary

Motivated candidate with engaging personality and flexible conflict management skills. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Olive Garden
06.2023 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Warehouse Associate

Amazon
01.2022 - 09.2023
  • Improved warehouse efficiency by streamlining inventory management processes.
  • Reduced order processing time through effective organization and prioritization of tasks.
  • Maintained a safe working environment by adhering to safety protocols and guidelines.
  • Assisted in reducing product damage by properly handling and storing materials.

Server Shift Leader

Cheese Cake Factory
11.2020 - 01.2022
  • Enhanced customer satisfaction by promptly addressing concerns and providing personalized solutions.
  • Streamlined shift operations for increased efficiency by implementing effective delegation and task prioritization.
  • Increased team productivity with thorough training sessions and consistent performance feedback.
  • Improved overall restaurant cleanliness, adhering to strict health and safety standards during each shift.
  • Maximized guest satisfaction by maintaining high-quality food presentation and ensuring prompt service.

Education

High School Diploma -

Valencia High School
Valencia, CA
05.2016

Skills

  • Guest Engagement
  • Beverage Preparation
  • Safe Food Handling
  • Food Running
  • High-volume dining

Certification

  • Food Handlers
  • C.A.B.C

Timeline

Server

Olive Garden
06.2023 - Current

Warehouse Associate

Amazon
01.2022 - 09.2023

Server Shift Leader

Cheese Cake Factory
11.2020 - 01.2022

High School Diploma -

Valencia High School

Similar Profiles

CREATE PROFILE
Irene Worthen