Focused Billing Clerk with years of experience. Skilled in building client and vendor rapport and managing accounts to reduce outstanding balances. Hardworking and energetic with passion for accuracy and efficiency.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Care Associate
Long Beach Memorial Medical Center
Long Beach, CA
10.2005 - Current
Responsible for a broad range of support services to ensure efficient patient care activities which include: admitting & registering patients into several software systems. Schedule patient visits for new and returning patients. Obtain authorizations for patients being seen in neurology department and obtain authorization and coordinate appointments for patients who are being referred for diagnostic test as per recommendation of neurologist. Triaging patient and family inquiries and providing helpful answers to their inquiries. Prepare billing data & maintain accurate patient demographics and insurance information in order to secure payment from patient's insurance carrier. Prepare required reports and provide administrative support to clinical staff.
Billing Specialist/Claims Adjuster
The Children's Clinic
Long Beach, CA
02.2002 - 10.2005
Identified, researched and resolved billing variances to maintain system accuracy and currency.
Generated and submitted invoices based upon established accounts receivable schedules and terms.
Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
Entering all billing information (CPT & ICD-10) in computer system and generated claims to send to insurance carriers.
Followed up with insurance companies for payment on claims, posted patient's payments, researched lost payments for patient's reviewed dispute letters from patients and compared to services rendered. Worked on reconciled for various clients in which I reconciled any accounts where balances did not match up, requested adjustments to make balances to match to reflect correct balance on accounts.
Assisted patient's with questions regarding their medical bills and set-up payment options for them. Provided helpful answers to patient's on inquiries regarding their insurance coverage, their medical bills.
Send itemized statements to patient's requesting more detail on services rendered.
Education
Associate of Science - General
Long Beach City College
Long Beach, CA
06.2023
High School Diploma -
EPHS
Long Beach, CA
06.2002
Skills
Computer knowledge (EPIC) and typing speed 50 wpm
10 key by touch
Billing and posting payments
Knowledge on how to run insurance eligibility for private and government sponsored programs
Knowledge of Medical Terminology & HIPAA
Certification
First Aid/CPR Certified
BLS
BLS certified
Timeline
Care Associate
Long Beach Memorial Medical Center
10.2005 - Current
Billing Specialist/Claims Adjuster
The Children's Clinic
02.2002 - 10.2005
Associate of Science - General
Long Beach City College
High School Diploma -
EPHS
First Aid/CPR Certified
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