Irene T. Gamez
Chula Vista,CA
Summary
Looking to relocate from San Diego, CA to Northern CA- Open to Sacramento, San Joaquin, Butte, and Yolo Counties or surrounding areas. Creative visionary with extensive experience in housing, serving the community, ABA, lending, mortgage/solar loan processing, casino player development, data collection, along with risk managing and system development. Over 25+ years of seasoned knowledge. Fostering support to multi-cultural diverse with inclusion in environments. Spanish bilingual with strong analytical and critical skills excelling in various modalities/programs to understand demographics in cultural socioeconomics. Strong skills at wearing various job hats. Creative and engaging career chameleon bringing dynamic and diverse experience. Art of Creativity to aligning organizational department goals with quality work to achieve consistent compliance.
Overview
25
25
years of professional experience
Work History
Behavioral Interventionist RBT
Intercare Therapy, Inc.
San Diego, CA
02.2023 - Current
- Provide 1, 1 intervention for clients with autism spectrum disorder, following the specific guidelines of their individualized behavior plans.
- Monitor and document client progress using data collection systems such as ABC charts, frequency counts, and latency measures.
- Maintain accurate records of data collected during sessions and wrote detailed reports regarding client's progress.
- Utilize frequency charting, duration charting, time sampling and interval observations for appropriate behavior intervention.
- Communicate regularly with parents and guardians about their child's progress towards goals.
Loan Funder Representative II
Wheelhouse Credit Union
San Diego, CA
09.2022 - 03.2023
- Manage pipeline for approved solar energy efficient loans to funding. Complete required quality control prior to booking and funding.
- Communicate with applicants to obtain information for loan applications and answer questions about process.
- Review DocuSign loan disclosures, agreements to confirm completeness and accuracy prior to funding loans.
- Compile copies of credit, bank statements, trust certs, paystubs, ect. to update loan files.
- Adhere to federal and state compliance guidelines relative to retail solar energy efficient lending.
Mortgage Account Manager Loan Processor
Lendsure Mortgage Corp
San Diego, CA
01.2021 - 08.2022
- Managed, coordinated Non-QM mortgage loans diligently once over the wall as conditional loan approvals to various brokers and loan officers.
- Assisted in changes of circumstance pricing changes with Credit Analysts, requests/receipts for appraisal approvals/payables for reimbursement through escrow.
- Spoke to and Processed Verification Certs of CPAs, Foreign and Spanish speaking borrowers.
- Reviewed and verified borrower's income, credit reports, property appraisals and supplemental information to prepare documents for underwriting.
Auto Finance CSR II
Wells Fargo
San Diego, CA
01.2019 - 01.2021
- Process all auto loan ACH payments over the phone, loan payoffs, titles, deferments, refinance, new loan applications, payment plans.
- Undertook title lien release statuses for proper documentation through various tools for clientele, dealership, and auto insurance representatives.
- Supported finance team members for various transactions, debit/credit postings, override requests within policy and company guidelines.
VIP Casino Host
Caesar's Entertainment
San Diego, CA
08.2016 - 08.2018
- Fostered a pleasant environment for VIP guests establishing trust, guidance and direction, more so with language or cultural barriers.
- Accomplished a standard among the VIP team in quarterly bonuses for the first time.
- Worked independently with risk management to handle complex monetary comp requests, travel reimbursements, and high limit table game cash advance fee waiver approvals.
- Table Games/Slots Managers requested my assistance for thorough complex comp gaming decisions to meet compliance and regulations.
Sales Advisor Visual Merchandiser
Macy's Inc
National City, CA
09.2013 - 08.2016
- Visual Display Merchandised with executing and interpreting presentations reports by protocol.
Senior Office Assistant
County of San Diego
San Diego, CA
02.2007 - 07.2010
- Greeted families or callers to handle questions or direct to appropriate staff.
- Identified issues and utilized emotional intelligence and diplomatic communication for complex family meetings.
- Interviewed minors and parents/guardians to collect data for upcoming hearings.
- Offered diverse clerical support to public defenders, managed correspondence, interpreted, translated Spanish verbal meetings between families and public defenders.
- Proofread, typed, formatted and edited mail and email correspondence including Spanish documents.
- Streamlined operations and promoted compliance tasks to meet policies.
- Organized and maintained filing systems, both paper-based and digital.
- Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
Education
Some College (No Degree) - Registered Behavior Technician
Behavior Analyst Certification Board
Littleton, COAssociate of Science - Paralegal Studies
Maric College of San Diego
San Diego, CASome College (No Degree) - Liberal Arts And Sciences
Southwestern College
Chula Vista, CAHigh School Diploma -
HILLTOP SENIOR HIGH SCHOOL
Chula Vista, CASkills
- LPQ, KeyStone, Encompass, Ellie Mae, SiteProX, PROTECK, ServiceLink, GIACT LLC, DataVerify, OneDrive, DealerTrack
- Account Management, and Funding Loans
- PC/MS Office Programs, JCATS, Court REGIS/Westlaw, PeopleSoft, Kronos, Isolve, OneSite, BlueMoon, Operations ImageView
- Casino Marketing System, Salesforce, LMS, Dealer Track, Itop, NICE, DocuSign, and Teller View
- Background checks, application processing, data collection, and Interviewing families
- Knowledge of leasing market conditions, Fair Housing mandates, HMDA
Quote
"A good leader inspires people to have confidence in the leader,
a great leader inspires people to have confidence in themselves."
~ Eleanor Roosevelt
Languages
Spanish
Native/ Bilingual
Timeline
Behavioral Interventionist RBT
Intercare Therapy, Inc.
02.2023 - Current
Loan Funder Representative II
Wheelhouse Credit Union
09.2022 - 03.2023
Mortgage Account Manager Loan Processor
Lendsure Mortgage Corp
01.2021 - 08.2022
Auto Finance CSR II
Wells Fargo
01.2019 - 01.2021
VIP Casino Host
Caesar's Entertainment
08.2016 - 08.2018
Sales Advisor Visual Merchandiser
Macy's Inc
09.2013 - 08.2016
Senior Office Assistant
County of San Diego
02.2007 - 07.2010
Some College (No Degree) - Registered Behavior Technician
Behavior Analyst Certification Board
Associate of Science - Paralegal Studies
Maric College of San Diego
Some College (No Degree) - Liberal Arts And Sciences
Southwestern College
High School Diploma -
HILLTOP SENIOR HIGH SCHOOL
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