Irfan Arif
Naperville,IL
Summary
Proven Sales Manager with a track record of driving revenue growth and expanding customer base at American Green Smoke Wholesale. Expert in territory sales management and adept at building productive relationships, leveraging key account development, and KPI analysis skills. Mentored teams to exceed sales targets through innovative strategies, achieving a significant increase in market share.
Overview
9
9
years of professional experience
Work History
Sales Manager
American green smoke wholesale
Lombard, IL
01.2022 - 12.2024
- Computed purchases and received and processed cash or credit payment.
- Developed trusting relationships with customers by making personal connections.
- Maintained up-to-date knowledge of store merchandise and policies.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Collected payments and provided accurate change.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Handled customer complaints in a professional manner.
- Organized stockroom shelves according to size, color or style.
Sales Manager
Midwest Distributors
Bensenville, IL
01.2016 - 12.2020
- Mentored newly hired employees by explaining tactics for building sales pipelines.
- Reviewed customer complaints to determine appropriate methods for resolution.
- Resolved customer complaints efficiently and professionally.
- Identified potential opportunities for new business development activities.
- Planned and directed floor merchandising and display building to keep stock presentable and engaging to customers.
- Conducted market research and reported on competitors.
- Maintained relationships with customers through regular follow-up calls and emails.
- Attended trade shows, conferences, and other events as a representative of the company's brand.
- Updated and maintained databases with current information.
Skills
- Sales team training
- Territory sales management
- KPI analysis
- Sales presentation
- Key account development
- National account management
Timeline
Sales Manager
American green smoke wholesale
01.2022 - 12.2024
Sales Manager
Midwest Distributors
01.2016 - 12.2020
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