Irie Vincent
Iowa City,IA
Summary
Compassionate Patient Coordinator known for high productivity and efficient task completion. Possess specialized skills in patient scheduling, medical records management, and remote/international patient administration. Excel at communication, empathy, and problem-solving to ensure patient satisfaction and enhance office operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Coordinator
The Wellness Way
07.2023 - Current
- Managed patient intake and coordinated schedules for doctors and patients, ensuring smooth operations and excellent client care.
- Created and maintained engaging social media graphics to promote clinic services and events, enhancing online presence.
- Assisted remote patients across the country in locating resources for lab work, coordinating the delivery of dropshipped test kits.
- Oversaw inventory of lab supplies and office materials, ensuring the clinic remained fully stocked and operational.
- Conducted research on local marketing opportunities and events to expand clinic visibility and grow the local patient network.
Wellness Concierge
TruFusion
05.2023 - 12.2023
- Actively promoted membership packages, exceeding sales goals and retaining clientele through personalized recommendations.
- Greeted and assisted members and guests, providing a welcoming and professional experience while addressing inquiries about fitness classes and gym services.
- Managed class schedules and bookings, ensuring smooth operations and maximizing member participation in a variety of fitness offerings.
- Processed membership transactions, handled billing inquiries, and maintained accurate records of member accounts and attendance.
- Collaborated with trainers and staff to enhance member satisfaction, ensuring the highest level of customer service and support.
Law Intern
Harrison & Dietz-Kilen, P.L.C.
01.2021 - 07.2021
- Responded to client calls and inquiries to deliver applicable information.
- Worked independently to meet deadlines and achieve objectives for special projects.
- Observed courtroom proceedings and strategy meetings to gain practical legal experience.
Education
BBA - Management - Human Resource Management
University of Iowa - Tippie College of Business
Iowa City, IA12-2024
Certification
- HIPPA Compliance Training
- 200 Hour Yoga Instructor Certification
- 20 Hour TRX & HIIT Training Certification
Timeline
Patient Coordinator
The Wellness Way
07.2023 - Current
Wellness Concierge
TruFusion
05.2023 - 12.2023
Law Intern
Harrison & Dietz-Kilen, P.L.C.
01.2021 - 07.2021
BBA - Management - Human Resource Management
University of Iowa - Tippie College of Business
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