Irina Gussinov

Professional Experience:
Manager of Logistics Operations, Precise Moving and Storage LLC
Company: 2022 - Current

Managed logistics operations for a fleet of 21 heavy-duty trucks and trailers, ensuring efficient and timely deliveries throughout the USA.
Oversaw route planning and optimization to maximize productivity and minimize transportation costs.
Managed a team of over 20 drivers, providing guidance, training, and performance evaluations.
Ensured the safe handling and delivery of goods while maintaining a high level of customer service.
Responsible for billing processes, ensuring accurate and timely invoicing for services rendered.
Managed all storage facilities as part of the logistics operation, ensuring proper organization and inventory management.
Logistics Manager

Account Manager, UHS Hardware
February 2021

Acted as a liaison between distributors, accounts, and the organization, ensuring smooth communication and operations.
Managed inventory to meet account requirements and demand.
Removed barriers to account satisfaction by addressing concerns and resolving issues promptly.
Maintained strong working relationships with account holders, serving as their primary point of contact.
Managed over 70 accounts, handling orders, shipments, claims, and returns.
Effectively responded to external provider-related issues, resolving claims and ensuring customer satisfaction

• Logistics and Risk Management Company , Responsible for coordinating the import and export logistics with United States Customs Department
• Coordinated custom shipping solutions to satisfy all client requirements beyond standard procedure
• Responsible for managing company accounts with other
• Collaborated directly with sales teams to lead client calls and shipping agents, such as FedEX, DHL and UPS advise on the best workflows, logistic solutions and practices
• Managed risk and loss prevention with underwriters to provide clients with the appropriate policies and reimburse them for any insurance claims
• Languages
• Handled all received packages at the headquarters and coordinated their proper delivery points
• English
• Was responsible for organizing and presenting all financial - reports and processing checks -
• Hebrew
• Communicated with clients on a monthly basis to collect -
• Russian payments
• Led multiple training sessions for new staff members and new workflow implementation
• Collaborated with technology team to improve workflow, efficiency and efficiency and quality of our services