Irina Pickard
Scottsdale,AZ
Summary
Graduate student in Clinical Mental Health Counseling with a strong background in client relations, communication, and working with diverse individuals. Known for building trust, maintaining a calm and grounded presence, and providing supportive, client-centered communication.
Seeking a practicum placement to gain hands-on experience and further develop clinical skills under licensed supervision in a professional counseling environment.
Overview
18
18
years of professional experience
Work History
Client Services Associate
Desert Greens Golf Course, LLC
Albuquerque, NM
01.2021 - 06.2023
- Built strong client relationships through clear and professional communication
- Coordinated schedules and bookings, ensuring seamless operations.
- Collaborated with management.
- Conducted data entry for client profiles, tracking information in company database.
Self-Employed Interior Designer
Self Employed Web
Albuquerque, NM
10.2013 - 11.2018
- Designed and executed customized renovations for residential clients, meeting aesthetic and functional needs.
- Communicated directly with clients via phone and in-person consultations to understand preferences and deliver solutions.
- Managed project timelines and budgets, ensuring on-time delivery within client specifications.
Owner & Manager
Jazz Beauty Salon, Spa, and Studio
Chisinau, Moldova
09.2005 - 07.2012
- Provided direction and guidance to employees.
- Oversaw budgeting and financial management.
- Analyzed industry trends to develop competitive strategies.
- Oversaw daily operations of a thriving salon and spa, managing scheduling, inventory, and client relations.
- Built a loyal client base.
- Supervised a team of 12 staff, fostering a collaborative environment and ensuring high service standards.
Education
Master of Arts - Clinical Mental Health Counseling
Eastern New Mexico University
Portales, NM05.2027
Master of Arts - Family And Couples Therapy
Smart University
Czech Republic02.2026
Clinical Hypnotherapy Training
Hypnotherapy Academy of America
Albuquerque, NM04.2024
Bachelor of Arts - Psychology
The University of New Mexico
Albuquerque, NM05.2024
Bachelor of Science - Business Economics
IMI-NOVA
Chisinau, Moldova06.2003
Skills
- Active listening and empathy
- Strong rapport building and trust development
- Effective verbal and interpersonal communication
- Emotional support and client-centered approach
- Conflict resolution and problem-solving skills
- Ability to remain calm and professional in sensitive situations
- Cultural awareness and ability to work with diverse clients
- Organization, scheduling, and attention to detail
- Professional boundaries and ethical awareness (HIPAA)
- Basic understanding of counseling approaches (CBT, motivational interviewing)
- Bilingual: English and Russian
LANGUAGES
English: Full Professional
Russian: Full Professional
Timeline
Client Services Associate
Desert Greens Golf Course, LLC
01.2021 - 06.2023
Self-Employed Interior Designer
Self Employed Web
10.2013 - 11.2018
Owner & Manager
Jazz Beauty Salon, Spa, and Studio
09.2005 - 07.2012
Bachelor of Arts - Psychology
The University of New Mexico
Bachelor of Science - Business Economics
IMI-NOVA
Master of Arts - Clinical Mental Health Counseling
Eastern New Mexico University
Master of Arts - Family And Couples Therapy
Smart University
Clinical Hypnotherapy Training
Hypnotherapy Academy of America