Irina Sergiyenko
Austin
Summary
Strategic and empathetic leader with an MBA and extensive experience in Cloud Infrastructure and Datacenter solutions. Proven track record of driving 26% revenue growth through consultative relationship management and strategic solution implementation. Expert in mentoring cross-functional teams, managing complex enterprise stakeholder relationships, and aligning technical products with customer business outcomes to ensure long-term satisfaction.
Overview
9
9
years of professional experience
Work History
Senior Datacenter Infrastructure Sales Consultant
Dell
Austin
01.2022 - Current
- Advise on complex computing, storage, and networking solutions, acting as a strategic partner to align technical infrastructure with client business goals.
- Utilize consultative sales techniques to drive a 26% increase in hardware sales revenue.
- Manage Dell EMC Cloud for Azure Stack and VCF, directly improving cloud infrastructure integration and management for enterprise clients.
- Achieve aggressive targets for pipeline development and revenue growth for Dell’s cloud solutions.
- Collaborate across internal departments to ensure seamless solution implementation and 100% customer satisfaction.
- Identify cross-selling opportunities by understanding the "why" behind customer needs.
Senior IP Specialist (Team Lead / Mentor)
Accenture @ Meta
Austin
08.2019 - 12.2021
- Trained and mentored new agents on report processing procedures, ensuring high quality standards and team efficiency.
- Partnered with cross-functional teams to align on compliance issues and enhance internal communication processes.
- Collaborated on policy updates and workflow enhancements to maintain superior performance and compliance standards.
- Delivered professional development training sessions on trademark and copyright matters to elevate team knowledge and compliance awareness.
Social Media Marketing Intern
Familymatch
01.2017 - 07.2019
- Managed customer data and optimized workflows using Salesforce.
- Executed impactful digital campaigns and tracked effectiveness via key performance indicators (KPIs).
Education
Master of Business Administration -
Stephen F. Austin University
05-2024
Bachelor of Arts - Marketing
San Jose State University
05-2019
Skills
- Team Mentorship
- Strategic Planning
- Cross-functional Collaboration
- Performance Metrics
- Consultative Sales
- Relationship Building
- Problem Resolution
- Adoption Strategy
- Cloud Infrastructure
- Networking
- Storage
- SaaS/IaaS
- Salesforce
- Google Analytics
- Microsoft Excel
- Microsoft PowerPoint
- Critical Thinking
- Analytical Skills
- Strong Planning
- Persuasive Negotiation
- Microsoft Word
- Cloud solutions
- Consultative sales
- Customer relationship management
- Pipeline development
- Technical infrastructure
- Cross-functional collaboration
- Data analysis
- Effective communication
- Problem solving
Technical Skills And Expertise
Critical Thinking, Analytical Skills, Strong Planning, Persuasive Negotiation, Google Analytics, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Core Competencies
Team Mentorship, Strategic Planning, Cross-functional Collaboration, Performance Metrics, Consultative Sales, Relationship Building, Problem Resolution, Adoption Strategy, Cloud Infrastructure (Azure Stack, VCF), Networking, Storage, SaaS/IaaS, Salesforce, Google Analytics, Microsoft Excel, Microsoft PowerPoint
Timeline
Senior Datacenter Infrastructure Sales Consultant
Dell
01.2022 - Current
Senior IP Specialist (Team Lead / Mentor)
Accenture @ Meta
08.2019 - 12.2021
Social Media Marketing Intern
Familymatch
01.2017 - 07.2019
Master of Business Administration -
Stephen F. Austin University
Bachelor of Arts - Marketing
San Jose State University