Iris Avci
Long Beach,CA
Summary
Experienced and dedicated team player with strong attention to detail. Proven track record in delivering exceptional customer service, including achieving highest number of customer membership sign-ups at one point at previous role at Hollister. Recent experience as assistant counselor at summer camp further honed interpersonal skills in non-retail environment.
Overview
2
2
years of professional experience
Work History
Brand Representative
Hollister Co
05.2022 - 07.2024
- Greeted customers, managed floor and dressing rooms, organized clothing, and processed transactions
- Provided excellent customer service by assisting customers, locating items, and resolving issues
- Increased sales and membership sign-ups through effective communication of features and benefits
- Assisted with opening and closing tasks to a maintain clean, organized, and professional store
Education
Bachelor of Arts - Cinematic Arts
California State University, Long Beach
Long Beach, CA06-2028
Skills
- Customer Service
- Team Collaboration
- Effective Multitasking
- Organizational Skills
- Exceptional communication
- Problem Solving
- Patience and Empathy
- Phone Etiquette
Timeline
Brand Representative
Hollister Co
05.2022 - 07.2024
Bachelor of Arts - Cinematic Arts
California State University, Long Beach
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