Iris Bartels
Santa Rosa,CA
Summary
Dedicated Business Management student with hands-on experience in customer service and team collaboration. Proven ability to maintain organized environments and respond to client inquiries effectively, supported by proficient technical skills. Seeking opportunities to gain experience in finance, business operations and client relations.
Overview
4
4
years of professional experience
Work History
Desk Associate
BodyROK
Santa Rosa, CA
01.2025 - Current
- Provided detailed information on memberships, scheduling, and classes to assist clients in decision-making.
- Maintained a clean, organized, and welcoming studio environment through diligent organization and cleanliness.
- Responded to client inquiries in person and via email, ensuring high levels of customer satisfaction.
- Enhanced client satisfaction by managing check-ins and processing payments efficiently.
Sales Associate/Relief Shift Manager
Plato's Closet
Santa Rosa, CA
07.2022 - 06.2025
- Provided exceptional customer service to enhance customer satisfaction in fast-paced retail environment.
- Coordinated with team members to maintain efficient daily operations.
- Assisted with inventory organization and visual merchandising.
Education
Business Management Student - Finance
University of Arizona
Tucson, AZ05-2029
Maria Carrillo High School
Santa Rosa, CA06-2025
Skills
- Data entry
- Microsoft Excel, Powerpoint, Word, Access
- Training and mentoring
- Credit and cash payments
- Oral and written communications
- Team collaboration
Highlighted Projects
- Investment Mock Project - Eller Rising Professionals. Teams acted as portfolio managers, executing trades, analyzing macroeconomic trends, and building wealth through real-time market data.
- Eller Business Careers Institute/Immersion Learning Project - Worked with fellow students and a UA faculty member to analyze data and develop solutions to a real-world business problem for a company client.
Leadership Experience/Involvement
- Eller Rising Professionals. Participated in a year-long commitment for professional development programming focused on business leadership, philanthropy, networking, and career preparation.
- Alpha Phi Member - New Member Recruitment Board. Engaged in philanthropy, leadership activities, and chapter involvement while contributing to community service initiatives.
Timeline
Desk Associate
BodyROK
01.2025 - Current
Sales Associate/Relief Shift Manager
Plato's Closet
07.2022 - 06.2025
Business Management Student - Finance
University of Arizona
Maria Carrillo High School