Iris Bogin
Cincinnati,OH
Summary
Dynamic professional with experience in team leadership. Skilled in task delegation and communication, fostering a collaborative environment that drives productivity and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Petsmart Associate
PetSmart
Aurora, Ohio
03.2025 - 08.2025
- Facilitated daily operations of animal welfare programs to enhance efficiency.
- Processed transactions at cash register, ensuring accuracy and customer satisfaction.
- Trained new employees on operational procedures and customer engagement techniques.
- Delivered exceptional customer service to create a welcoming atmosphere.
- Maintained organized shelves, assisting new pet parents with product information.
JFSA Intern
JFSA Cleveland
Beachwood, Ohio
04.2024 - 08.2024
- Cultivated positive relationships with staff and management to enhance collaboration.
- Collected information from Holocaust Survivors for research purposes.
- Provided administrative support, including daily scheduling and task management for staff.
- Created graphic designs using Canva and contributed to social media efforts.
- Drafted and edited internal communications to maintain clarity and consistency.
Target Ulta Associate
Target
Aurora, Ohio
04.2024 - 08.2024
- Assisted customers with product selections and inquiries.
- Organized stocking area on the floor and in the back area of the store.
- Assisted customers with selecting items and answering questions about products.
- Provided customer service support for inquiries, complaints, and returns.
- Built relationships with customers by providing friendly customer service.
Team Leader
Mitchell's Ice Cream
Solon, OH
03.2022 - 08.2023
- Supervised daily operations of ice cream production and sales team.
- Trained new staff on customer service and product knowledge.
- Maintained a positive work environment that promoted collaboration between team members.
- Delegated daily tasks to team members to optimize group productivity.
Education
Bachelor of Arts - Music
University of Cincinnati
Cincinnati05-2028
High School Diploma -
Solon High School
Solon05-2024
Skills
- Customer relationship management
- Task delegation
- Communication skills
- Time management
- Team collaboration
- Graphic design
- Content creation
Languages
Russian
Native/ Bilingual
Timeline
Petsmart Associate
PetSmart
03.2025 - 08.2025
JFSA Intern
JFSA Cleveland
04.2024 - 08.2024
Target Ulta Associate
Target
04.2024 - 08.2024
Team Leader
Mitchell's Ice Cream
03.2022 - 08.2023
Bachelor of Arts - Music
University of Cincinnati
High School Diploma -
Solon High School