Iris Bonet
Boston Medical Center One Boston Center Place
Attleboro,MA
1
Language
40
years of professional experience
Dynamic Administrative Coordinator at Boston Medical Center with a proven track record in enhancing office efficiency through meticulous organization and proactive problem-solving. Skilled in calendar management and data entry, I successfully streamlined processes, resulting in improved team productivity and communication across departments. Committed to delivering exceptional support and fostering a collaborative work environment. Program event for the nurse's week.
Work History
Administrative Coordinator
7 Years 11 Months- Coordinated calendars, meetings, and appointments for busy clinical teams.
- Managed incoming correspondence, phone calls, and office requests with accuracy.
- Organized patient, staff, and departmental records to support daily operations.
- Prepared reports, documents, and meeting materials using Microsoft Office.
- Scheduled conference rooms, resources, and follow-up tasks across departments.
- Tracked administrative workflows and resolved routine issues promptly.
- Supported onboarding, credentialing, and documentation processes for staff.
- Maintained confidential information while ensuring timely communication and record updates.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
- Enhanced communication between departments with timely and accurate preparation of reports and documents.
- Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.
- Provided exceptional administrative support to executive staff members through meticulous organization skills and attention to detail.
- Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
- Increased team productivity with effective delegation of tasks and prioritization of responsibilities.
- Supported project management efforts by tracking deadlines, maintaining documentation, and communicating progress updates to stakeholders.
- Contributed to a positive work environment by proactively addressing employee concerns and fostering open channels of communication among colleagues.
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Reduced expenses by monitoring budgets, tracking expenditures, and identifying cost-saving opportunities.
- Organized successful events by overseeing logistics, managing vendors, and coordinating promotional efforts.
- Ensured compliance with company policies by maintaining up-to-date knowledge of regulations and conducting regular audits of procedures.
- Implemented new scheduling system for conference rooms, eliminating double bookings and maximizing space utilization.
- Negotiated with vendors for office supplies, securing cost savings while maintaining quality.
- Conducted research for special projects, providing valuable insights that informed decision-making.
- Facilitated successful audits by maintaining impeccable financial and operational records.
- Enhanced team communication by organizing weekly meetings and setting clear agendas.
- Organized and maintained digital and physical filing systems, improving document retrieval times.
- Reduced email response time, prioritizing urgent communications and delegating tasks effectively.
- Assisted in preparation of presentation materials, contributing to successful client meetings and proposals.
- Managed inventory of office supplies, ensuring essential items were always in stock.
- Oversaw budget tracking and expense reporting, ensuring projects stayed within financial constraints.
- Coordinated large-scale events, ensuring smooth execution and positive attendee feedback.
- Enhanced stakeholder communication, drafting and distributing monthly newsletters.
- Streamlined office operations, implementing digital file management systems to reduce paper waste and improve accessibility.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Kept high average of performance evaluations.
Administrative Assistant
25 Years 7 Months- Coordinated calendars, meetings, and conference rooms for nursing education staff and faculty.
- Managed correspondence, phone inquiries, and email communication with professionalism and discretion.
- Prepared course materials, agendas, minutes, and presentation packets for educational sessions.
- Maintained accurate records, files, and tracking logs for nursing education activities.
- Scheduled learner sessions, instructor availability, and room reservations to support program operations.
- Processed purchase requests, supply orders, and administrative forms in accordance with hospital procedures.
- Updated spreadsheets and databases to monitor registrations, attendance, and program documentation.
- Supported onboarding and continuing education logistics by coordinating materials, communications, and follow-up tasks.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Maintained inventory of office supplies and placed orders.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
- Facilitated training sessions for new software tools, increasing team productivity and reducing learning curves.
- Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
- Contributed to policy updates, researching regulations to ensure company compliance.
- Improved document processing speed by introducing automated templates for routine correspondence.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Volunteered to help with special projects of varying degrees of complexity.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Patient Care Assistant
1 Year 3 Months- Assisted postpartum patients with daily care needs, promoting comfort and dignity during recovery.
- Monitored vital signs and reported changes promptly to nursing staff for timely intervention.
- Supported safe patient transfers, ambulation, and repositioning using proper body mechanics.
- Documented routine observations and care activities accurately in patient records.
- Prepared rooms and supplies for admissions, discharges, and unit readiness.
- Responded quickly to patient call lights, addressing needs with professionalism and courtesy.
- Maintained clean, organized care areas while following infection control and safety protocols.
- Collaborated with nurses and care teams to deliver consistent postpartum support and communication.
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced patient comfort by providing compassionate and attentive care.
- Aided in the prevention of bedsores through regular repositioning of patients according to care plans.
- Gathered medical information, weight and height measurements and vital signs.
- Monitored vital signs regularly, assisting in early identification of potential health issues.
- Facilitated effective communication between patients, families, and healthcare staff to ensure understanding and address concerns.
- Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
- Ensured accurate documentation of patient information in electronic health records for appropriate record keeping.
- Prioritized confidentiality by diligently adhering to HIPAA regulations when handling sensitive patient information.
- Participated in ongoing training opportunities to stay current on best practices within the field of patient care.
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Transported food trays and aided with feeding.
- Supported patients'' physical mobility by assisting with transfers, ambulation, and range of motion exercises as directed by nursing staff.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Assisted in meal preparation and feeding support for patients with various dietary restrictions or swallowing difficulties.
- Contributed to a safe and hygienic environment by maintaining cleanliness of patient rooms and common areas.
- Provided emotional support to patients during difficult moments, fostering trust and rapport.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Exhibited flexibility in adapting to changes in schedules or assigned duties while maintaining professionalism.
- Educated patients on personal hygiene practices, promoting self-care skills for long-term wellbeing.
- Maintained clean and safe environment to promote patient safety and comfort.
- Improved patient satisfaction by responding promptly to call lights and addressing needs or concerns.
- Implemented infection control protocols effectively, reducing the spread of illness within the facility.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Documented patient information and care activities in electronic health record.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Facilitated personal hygiene management, feeding and ambulation.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Transported patients between rooms and appointments or testing locations.
- Prevented cross-contamination by cleaning and sterilizing equipment.
Office Clerk
9 Months- Processed patient records, filing, and document scanning to maintain accurate office records.
- Entered data into hospital systems, verifying information for completeness and consistency.
- Answered phone calls and routed messages to appropriate departments with professionalism.
- Prepared correspondence, forms, and reports for daily administrative workflows.
- Maintained supply inventory and restocked clerical materials to prevent workflow delays.
- Retrieved and organized records for audits, requests, and patient service support.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
- Reduced errors in data entry tasks by implementing a thorough proofreading system before submission.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Utilized office management software to record and track customer information.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Receptionist Administrator
2 Years 5 Months- Managed multi-line phone system, directing calls, messages, and urgent inquiries with accuracy.
- Scheduled patient appointments and coordinated calendar changes using electronic scheduling systems.
- Greeted families and visitors, verified information, and maintained professional front desk operations.
- Processed patient registration details, insurance updates, and demographic records with careful data entry.
- Routed documents, forms, and referrals to appropriate departments while maintaining confidentiality.
- Supported clinical teams by preparing encounter paperwork, supplies, and daily administrative materials.
- Maintained organized front office records, mail distribution, and office supply inventory.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Oversaw office equipment maintenance to support continuous and uninterrupted operations.
- Streamlined office operations for increased productivity by organizing and maintaining physical and digital filing systems.
- Collaborated with team members on various projects to achieve department goals and improve overall efficiency.
- Increased office security by updating visitor check-in procedures and protocols.
- Coordinated meeting room bookings, optimizing space utilization and accommodating diverse needs.
- Supported executive team with travel arrangements, optimizing schedules and logistics.
- Assisted in organizing company events, contributing to team morale and cohesion.
- Monitored front areas so that questions could be promptly addressed.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Typist Clerk
2 Years 9 Months- Typed correspondence, memos, and reports with accurate formatting and consistent document standards
- Entered data into records systems while verifying completeness and correcting errors promptly
- Proofread forms and letters to maintain spelling, grammar, and policy compliance
- Organized filing systems for easy retrieval of policy, claim, and office records
- Processed incoming and outgoing mail, routing documents to appropriate departments efficiently
- Reproduced, scanned, and distributed documents to support daily office operations
- Responded to routine clerical requests and directed information to proper personnel
- Maintained confidentiality while handling sensitive customer and insurance documentation
- Contributed to team productivity by consistently meeting tight deadlines without compromising quality or accuracy.
- Increased office efficiency by promptly typing correspondence, reports, and other documents as required.
- Eased workload for supervisors by taking on additional typing tasks during peak periods or staff absences.
- Enhanced document accuracy by meticulously proofreading and editing typed materials before submission.
- Expedited data entry processes by efficiently typing information into databases and spreadsheets.
- Maintained strict confidentiality when handling sensitive company information during typing assignments.
- Assisted colleagues with timely completion of tasks by providing accurate typing support for various projects.
- Collaborated effectively with coworkers to complete complex projects requiring extensive typing input from multiple sources.
- Reduced clerical errors with keen attention to detail while typing essential business documentation.
- Ensured proper formatting and layout of documents, adhering to company standards and guidelines.
- Organized and maintained precise confidential personnel files.
- Typed legal briefs, reports and court petitions using correct legal format and design guidelines for documents.
- Checked completed work for proper spelling, grammar, punctuation, and format.
Education
Medical Terminology - Medical Terminology
Skills
Attention to detail
Data entry
Time management
File organization
Team collaboration
Office administration
Inbound phone call handling
Filing
Telephone etiquette
Calendar management
Scheduling appointments
Inventory management
Event planning
Managing office supply inventory
Workload management
Office equipment maintenance
Schedule management
Languages
Spanish
Native or Bilingual
Timeline
Administrative Coordinator
Boston Medical Center One Boston Center Place
01.2018 - 12.2025Read More
Patient Care Assistant
Brigham and Women's Hospital, Postpartum
08.2007 - 11.2008Read More
Administrative Assistant
Brigham and Women's Hospital, Nursing Educational
06.1992 - 01.2018Read More
Office Clerk
Reading Hospital and Medical Center
08.1991 - 05.1992Read More
Receptionist Administrator
Boston Children's Hospital
06.1989 - 11.1991Read More
Typist Clerk
Astna Life and Casualty Insurance
06.1986 - 03.1989Read More
Quinsigamond Community College
Medical Terminology from Medical Terminology
Read More