Iris Budulycz
Jacksonville,FL
Summary
Seeking a company that provides a stable work environment and fosters internal advancement opportunities. Committed to contributing skills and expertise to drive the growth and success of the organization. Eager to be part of a team that values professional development and offers a platform for continuous learning. Excited to leverage experience and dedication to make a meaningful impact in a dynamic and progressive company.
Overview
13
13
years of professional experience
Work History
Loan Funder
First Help Financial
12.2023 - Current
- Remote work confirming finance documents are properly signed and dated and balancing fees to complete financing loans
- Communicate with sales and dealerships to make sure loans fund in a timely manner
- Make calls, send emails or text customers to go over contract information or collect missing documents
- Managed a high volume of loan applications simultaneously while maintaining strict attention to detail and accuracy.
- Successfully met or exceeded monthly funding goals consistently by efficiently processing loans within established timeframes.
Customer Service
Petsmart
01.2023 - 06.2023
- Scheduled appointments for grooming department
- Answer incoming calls in regard to store products and other services
- Handle inbound calls up to 70 per day work remote from home
- Meet on zoom and chat for daily updates and team meetings
- Delivered exceptional customer service, addressing client inquiries promptly and professionally.
Mortgage Closer
BB&T Bank now Truist
12.2019 - 07.2022
- Prepared closing instructions and documents for conventional, FHA, and VA mortgages
- TRID experience and knowledge of TRID guidelines
- Prepared Closing Disclosures confirming all fees were accurate
- Confirmed taxes and insurance paid or collected
- Verified payoffs and checked for statement on file
- Confirmed documents were not expired and typo free
- Verified closing conditions were met
- Reviewed all executed closing documents ensuring compliance and post closing regulations were met
- Delivered closing documents to title companies and closing agents
- Processed wires and also approved them for co workers
- Collaborated closely with underwriters, processors, and title companies for seamless loan closing experiences.
- Resolved issues efficiently during the pre-closing stage, minimizing delays and keeping transactions on schedule.
Mortgage Closer
Plaza Home Mortgage
03.2019 - 07.2019
- Trained as a pre closer reviewing file for all necessary documents such as payoffs, taxes sheet, title, insurance binder, closing protection letter
- Reviewed Conventional loans for accuracy and matched title fees
- Uploaded taxes and insurance receipts and/or invoices
- Confirmed payoff and statement uploaded on file
- Verified title was cleared
- Confirmed closing conditions were met
- Collaborated closely with underwriters, processors, and title companies for seamless loan closing experiences.
Mortgage Closer
RP Funding
10.2017 - 11.2018
- Prepared closing documents for Conventional, FHA, VA, and Investment properties
- Confirmed all fees were accurate
- Calculated the Lender Credit and Tolerance fees
- Reviewed taxes and insurance to confirm if paid or collecting in fees
- Ordered invoices and/or receipts to upload on file
- Verified all payoffs and confirmed payoff statement was uploaded to file
- Verified title was cleared
- Reviewed all executed closing documents ensuring compliance and regulations were met
- Confirmed closing conditions were met
- Delivered closing documents to title companies and closing agents
- Responsible for setting up funding breakdown sheet to initiate the funding process
- Expedited loan approval times through diligent tracking of underwriting conditions and proactive communication with all parties involved.
Mortgage Closer
PNC Bank
05.2017 - 10.2017
- Uploaded taxes and insurance receipts and/or invoices
- Confirmed payoff
- Verified title was cleared
- Confirmed closing conditions were met
- Forwarded closing documents to delivery team
- Verified closing financial disclosure amounts against settlement and escrow agent figures to accurately reflect borrowers' bottom-line costs.
Mortgage Closer
Freedom Mortgage
11.2015 - 03.2017
- Prepared closing instructions and documents for conventional, FHA, and VA mortgages
- TRID experience and knowledge of TRID guidelines
- Prepared Closing Disclosures confirming all fees were accurate
- Confirmed taxes and insurance paid or collected
- Verified payoff and checked for statement on file
- Verified closing conditions were met
- Reviewed all executed closing documents ensuring compliance and post closing regulations were met
- Delivered closing documents to title companies and closing agents
- Set up bank information for wires to confirm funding was initiated
Mortgage Closer
Citibank
12.2013 - 11.2015
- Average pipeline consisted up to 100 loans per month
- Collaborated closely with underwriters, processors, and title companies for seamless loan closing experiences.
- Prepared preliminary settlement statements and loan closing instructions for review by title companies and closing agents.
- Evaluated loan requests and documents to verify accuracy and completeness.
Mortgage Loan Officer
SELECT PORTFOLIO SERVICES
01.2013 - 12.2013
- Processed loans for the Harp program
- Assisted borrowers with application process and followed through until approval was made by underwriting
- Customer contact by phone and email
- Reviewed documents for accuracy
- Pipeline consisted of 50 loans max
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
Auto Loan Specialist
Bank Of America
10.2011 - 12.2012
- Processed incoming loan applications for vehicle, boat, and RV loans
- Communicated with underwriters and dealerships when necessary to successfully complete the loan process
- Confirmed details to ensure loan documents meet requirements and were completed correctly
- Answered calls and emails from customers
- Acquired team goals of processing 80 loans per day
Education
High School Diploma -
FSCJ
Jacksonville, FL03.1993
Skills
- Anti-Money Laundering Compliance
- Escrow Transaction Coordination
- Knowledge of Fair Housing Policies
- Fraud Detection Expertise
- Support Resolution Skills
- Call Center Operations
- Performance Improvement Coaching
- Financial Services Expertise
- Microsoft Excel Proficiency
- Experienced in Microsoft Word Applications
- Windows Proficiency
Attributes
- Demonstrates a continuous desire to learn.
- Proactively seeks and readily accepts feedback regarding strengths and development opportunities.
- Responds promptly and supportively to shifting organizational priorities.
- Demonstrates accuracy and completeness in all tasks.
- Produces high quality work while paying strict attention to detail.
- Able to shift focus from one activity to another quickly without impacting the quality of the work and maintain an organized approach to managing daily activities; meet all deadlines.
- Prioritize activities and allocate time and resources based on importance and/or urgency.
- Exhibit teamwork.
- Focus on and celebrate team accomplishments.
- Provide and receive 360 degree coaching by openly sharing feedback, information, ideas and best practices.
- Support team decisions once they have been made and willingly share the workload of others on the team; volunteer assistance and respond when asked for help.
Languages
Spanish
Native or Bilingual
Timeline
Loan Funder
First Help Financial
12.2023 - Current
Customer Service
Petsmart
01.2023 - 06.2023
Mortgage Closer
BB&T Bank now Truist
12.2019 - 07.2022
Mortgage Closer
Plaza Home Mortgage
03.2019 - 07.2019
Mortgage Closer
RP Funding
10.2017 - 11.2018
Mortgage Closer
PNC Bank
05.2017 - 10.2017
Mortgage Closer
Freedom Mortgage
11.2015 - 03.2017
Mortgage Closer
Citibank
12.2013 - 11.2015
Mortgage Loan Officer
SELECT PORTFOLIO SERVICES
01.2013 - 12.2013
Auto Loan Specialist
Bank Of America
10.2011 - 12.2012
High School Diploma -
FSCJ
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