Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
AdministrativeAssistant

Iris Castillo

Houston,TX

Summary

Detail-oriented administrative assistant with experience in scheduling, documentation, and customer relations. Strong communication skills and a commitment to enhancing team dynamics contribute to efficient office management and improved service delivery.

Offering excellent organizational abilities and strong aptitude for multitasking and prioritizing tasks. Contributes solid foundation in general office procedures and computer applications, ensuring smooth daily operations. Ready to use and develop administrative and communication skills in Leasing Consultant role.

Overview

3
3
years of professional experience

Work History

Administrative Assistant

TMC Houston
Pearland, TX
09.2025 - Current
  • Organized and maintained office files, ensuring easy access to critical documents.
  • Supported onboarding of new employees through documentation management and training assistance.
  • Monitored inventory levels of office supplies, facilitating timely reordering to prevent shortages.
  • Scanning technicians logs to corporate office
  • Keep battery inventory
  • Keeping up with the fuel usage for trucks

Front Desk Receptionist

One Dental Texas
Houston, TX
01.2023 - 05.2025
  • Resolved customer inquiries and complaints through effective communication and active listening skills.
  • Provided detailed information on dental services, assisting patients in making informed decisions.
  • Assisted in maintaining patient records using electronic health record (EHR) systems.
  • Provided exceptional customer service, addressing patient inquiries and concerns promptly.
  • Developed and maintained office filing systems to enhance information retrieval efficiency.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Medicaid and Insurance Verification

Education

High School Diploma -

Elsik High School
Houston, TX
12-2024

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Microsoft Word
  • Microsoft Excel
  • Customer and client relations
  • Strong problem solver
  • Scheduling
  • Documentation and recordkeeping
  • Scheduling and calendar management
  • Excel spreadsheets
  • Documentation and reporting

Accomplishments

  • Billing - Cooperated with Medicare, Medicaid and private insurance providers to establish relationships and resolve billing issues.
  • Scheduling - Organized technician schedule for customer jobs.
  • Patient Billing - Contacted patients for unpaid claims for HMO, PPO and private accounts and performed friendly follow-ups to ensure proper payments were made according to contracts.

Languages

Spanish
Professional Working
English
Professional Working

Timeline

Administrative Assistant

TMC Houston
09.2025 - Current

Front Desk Receptionist

One Dental Texas
01.2023 - 05.2025

High School Diploma -

Elsik High School
Iris Castillo