Iris Chavez
167 Carmen BLVD, Conroe, ,TX
Summary
To utilize 17 years of experience of a dedicated Medical Receptionist in experienced in busy clinical office settings. To provide my skills and enhance my abilities in a medical office environment and to give quality care to patients. I am dedicated to my job and passionate in meeting new expectations.
Overview
18
18
years of professional experience
Work History
Front Desk, Medical Assistant
Springwoods Neurology - Dr. Linh T. Dang
11.2007 - Current
- Enhanced patient satisfaction by efficiently managing front desk operations and addressing concerns promptly.
- Appointment scheduling
- Verified insurance coverage for patients
- Collaborated with other medical assistants on special projects or initiatives designed to improve overall practice operations.
- Managed multi-line phone system
- Obtained payments from patients and scanned identification and insurance cards.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Completed patient referrals to other medical specialists.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed high call volume by prioritizing tasks and multitasking effectively, ensuring timely responses to inquiries.
- Provided compassionate support to patients during check-in/check-out processes, creating a welcoming atmosphere.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- EMG precertification's
- Performed Electroencephalography on patients
- Taking Vitals of patients, Blood pressure
- Experience in medication's prior authorization, appeals and MRI prior authorization's
- EMR , Eprescribed medications to patient send to pharmacy
Medical Assistant
Dr. Miguel Flores
01.2006 - 07.2007
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures in pap smears, testing urinalysis .
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications, and blood pressure .
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection for labs.
- Completed EKGs, Doppler's to pregnant woman.
- Experince in collecting cultures for flu.
- Experince in Immunization vaccination to adults, new borns and children's .
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Education
Medical Assistant Program
Texas School of Business
Houston10.2005
High School Diploma -
Lamar Home School -High School Diploma
03.2004
Skills
- Patient Registration
- Bilingual English/ Spanish
- EMR (EClinical Works)
- Insurance Verification
- Customer Service
- Phlebotomy
- Triage
- Understanding of HIPPA and OSHA Regulations
- Medical Receptionist, Medical Assistant
- Payment Collection
- Prescription Refills
- Understanding of Medical billing of EOB
Timeline
Front Desk, Medical Assistant
Springwoods Neurology - Dr. Linh T. Dang
11.2007 - Current
Medical Assistant
Dr. Miguel Flores
01.2006 - 07.2007
Medical Assistant Program
Texas School of Business
High School Diploma -
Lamar Home School -High School Diploma
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