Laura Bourdier
Lindenhurst
Summary
Foreign Medical Graduate (M.D.) with experience in primary care, medical assisting, phlebotomy, EKG performance, patient intake, and healthcare administration. Certified Clinical Medical Assistant (CCMA), Certified Phlebotomy Technician (CPT), and Basic Life Support (BLS). Experienced in electronic medical records, patient documentation, immunizations, and bilingual communication in English and Spanish. Dedicated to providing compassionate, high-quality patient care and supporting effective clinical operations. Willing to relocate: Anywhere
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant/Front Desk Receptionist
Babylon Medical Practice
Babylon, NY
06.2023 - Current
- Perform patient intake, obtain vital signs, and prepare patients for provider evaluations.
- Perform EKGs, venipuncture, and blood specimen collection following clinical protocols.
- Schedule and confirm appointments while coordinating daily patient flow.
- Answer phone calls, assist patients with inquiries, and communicate with pharmacies regarding patient care needs.
- Verify insurance eligibility, maintain accurate patient records, and document information using Criterion EMR.
- Provide bilingual support in English and Spanish while maintaining HIPAA compliance and delivering patient-centered care.
Clinical Assistant
UNICLID
Santo Domingo, DR
08.2021 - 11.2021
- Assisted a cardiologist during patient evaluations and clinical consultations.
- Obtained and documented patient vital signs and medical information.
- Prepared patients for examinations and cardiovascular assessments.
- Assisted with patient education and follow-up instructions.
- Maintained accurate clinical documentation and patient records.
- Collaborated with healthcare professionals to support quality patient care and clinic operations.
Medical Internship
CPN Matanzas
Peravia, DR
07.2020 - 07.2021
- Provided primary care services to patients in a rural community healthcare setting.
- Performed patient evaluations, medical history reviews, and physical examinations.
- Obtained and documented vital signs and clinical findings.
- Administered medications, immunizations, and preventive healthcare services.
- Educated patients on disease prevention, treatment plans, and healthy lifestyle practices.
- Maintained accurate medical records while collaborating with healthcare professionals to ensure quality patient care.
Bilingual Customer Service Representative
Teleperformance Call Center
Santo Domingo, DR
06.2019 - 06.2020
- Provided bilingual customer support in English and Spanish.
- Assisted customers with account inquiries, problem resolution, and service requests.
- Maintained accurate documentation and data entry while managing high call volumes.
- Demonstrated strong communication and active listening skills in a fast-paced environment.
- Resolved customer concerns professionally while maintaining customer satisfaction.
- Collaborated with team members to meet productivity and quality performance goals.
Education
Medicine - University
Universidad Autónoma de Santo Domingo (UASD)
Santo Domingo, DR12.2019
Skills
- Phlebotomy - Phlebotomy experience (3-5 years)
- Appointment scheduling
- Data entry - Data entry experience (3-5 years)
- Patient care - Patient care experience (6-10 years)
- Insurance verification - Insurance verification experience (3-5 years)
- Communication skills
- Customer service
- Front desk - Front desk experience (3-5 years)
- EKG
- HIPAA compliance
- Patient registration
- Specimen collection
- EHR systems
- Venipuncture
- Primary care
- Patient interaction
- Medical assisting
- Bilingual
- Medical records
- Vital signs
Certification
- BLS Certification May 2026 to May 2028
- Issuing Organization: American Heart Association (AHA)
- CCMA Certification May 2026 to May 2028
- Issuing Organization: National Healthcareer Association (NHA)
- Certified Phlebotomy Technician May 2024 to May 2028
- Issuing Organization: National Healthcareer Association (NHA)
Languages
Spanish
English
Additional Information
Authorized to work in the US for any employer
Timeline
Medical Assistant/Front Desk Receptionist
Babylon Medical Practice
06.2023 - Current
Clinical Assistant
UNICLID
08.2021 - 11.2021
Medical Internship
CPN Matanzas
07.2020 - 07.2021
Bilingual Customer Service Representative
Teleperformance Call Center
06.2019 - 06.2020
Medicine - University
Universidad Autónoma de Santo Domingo (UASD)