Ramona Green
Canton,OH
Summary
1. Hardworking, dependable with optimal customer service skills using both written and verbal communication.
2. Understands the importance of paying close attention to details.
3. Problem solving skills with little to no supervision.
4. Report findings to the RN assigned to the patient.
Overview
1
1
Certificate
22
22
years of professional experience
Work History
PCNA
Cleveland Clinic
Canton, OH
09.2025 - 04.2026
- As a PCNA there were specific functions of the job that if completed for the patient were then deemed accomplishments, delivering 100% of Customer service and Optimal patient care
STNA (State Tested Nursing Assistant)
Centerville Post Acute
Centerville, OH
05.2025 - 09.2025
- Provided Patient Care under the supervision of an RN or LPN according to the Plan of Care.
Health Unit Coordinator (HUC)
Kettering Health Greene Memorial Emergency Department
Xenia, OH
08.2023 - 05.2025
- Collaborated with the attending physician to maintain the highest quality of patient health information was accurate and complete for transfers, admissions and physician consultation.
- Assisted the RN with straight stick blood draws, catheterization and collected samples.
- Administered patient testing, COVID, Influenza, STD/STI, Pregnancy and Glucose Test.
Patient Service Representative
Kettering Health
Beavercreek, OH
09.2022 - 08.2023
- Patient Access Representative
- Registration
- Scheduling
Direct Support Professional
Allen and Carmen's Helping Hands
Xenia, OH
03.2022 - 09.2022
- Provide patient care to individuals with developmental disabilities.
- Assisted with activities of daily living, meal prep.
- Bathing, hygiene and grooming. Documentation of vital signs, and medication given into the patients MAR (medication administration record).
Alto Staffing Scheduling Coordinator
Alto Staffing Agency-Dayton
OH
03.2022 - 05.2022
- Alto Staffing Scheduling Coordinator
Specimen Collector for Covid 19
CareerStaff Unlimited
Cincinnati, OH
06.2021 - 03.2022
- Patient care in long-term care facilities, around the Miami Valley.
- Delegated to provide care to residents according to their plan of care
- Activities of Daily Living Provided that included but not limited to measuring vital signs, bathing hygiene and grooming.
State Tested Nurses Assistant
Legacy Village Assisted Living
Xenia, OH
09.2016 - 01.2022
- I am not currently an active employee with Legacy Village. I worked in different areas to help out where needed. Primary job was Direct Care Staff, STNA.
Practical Nursing Student
Fortis College
Centerville, OH
12.2014 - 08.2016
- Enrolled in Postsecondary Education as a Full-Time Student | December 2014 - August 2016
Administrative Assistant
ComForcare Senior Services
Dayton, OH
08.2004 - 02.2013
- Direct Care staff as a Home Health Aide.
- Managerial work as an Executive Assistant to the Administrator.
- HR/Payroll & Billing, and Scheduling Coordinator.
Staffing Supervisor
ComForcare Senior Services
Kettering, OH
08.2004 - 09.2009
- State Tested Nurses Assistant, Home Health Aide, Staffing Coordinator, HR/Billing Payroll Specialist.
Education
Phlebotomy - Clinical Lab Technician
Encore Care Association
Centerville, OH06-2025
Certification - Nursing (LPN/LVN)
Fortis College-Centerville
Centerville, OHCertificate - Nurse Assistant /Patient Care Technician
Miami Jacobs College
Dayton, OH12-2026
Associate's degree - Social Work
Clark State Community College
Springfield, OH06-2011
Skills
- Medical terminology
- Infection Control Training
- Managing patient records
- Administrative experience
- Urinary drainage unit
- Experience Administering Injections
- Team development
- Documentation review
- Medical assisting
- Courier
- Regulatory compliance
- Customer service
- Hoyer lift
- Microsoft Word
- Collaborate with healthcare professionals
- Epic
- Task prioritization
- Computer skills
- Emergency room experience
- Intake
- Critical care (emergency response procedures)
- Conflict management
- Phone Etiquette
- Quality improvement
- Behavioral health
- Safe patient lifting practices
- Office Management
- Foley catheter
- Medical scheduling
- Customer complaint resolution
- Vital Signs
- Nephrology
- Patient charting
- Tube Feeding
- Inpatient
- Clinic
- Decision making
- Nursing
- Patient Care
- OFFICE MEDICAL
- Medicare
- Medical receptionist
- EMR Systems
- Psychiatric patient care
- Health promotion (health monitoring and safety measures)
- Nail care
- Google Docs
- Payroll
- ECG equipment
- Call center experience
- Triage
- Home & community care experience
- English
- Organizational skills
- Attention to detail
- Blood sampling - Largest number of blood draws completed daily (More than 30 blood draws)
- PHP
- Urinal use
- EKG
- Sales
- Critical Care Experience
- Specimen collection / processing
- Maintaining patient confidentiality
- Hospital experience
- Telehealth experience
- Communication skills
- Collecting samples for laboratory testing
- Teamwork
- OSHA
- Home health agency experience
- Electronic health records (EHR)
- Laundry
- Safe environment creation
- Medical Records
- Healthcare privacy protection
- Skincare
- Medical office experience
- Caregiving
- Personal Assistant Experience
- Isolation techniques (health monitoring and safety measures)
- Geriatrics
- Laboratory Experience
- Typing
- Social Work
- Home Care
- Front desk
- Hospice Care
- Appointment scheduling
- Microsoft Excel
- Managed care
- Medical billing
- Case Management
- Time management
- Medication Administration
- Microsoft Office
- Working with people with disabilities
- Pharmacy technician experience
- HIPAA compliance
- Portable toilets
- Crisis Intervention
- Supervising experience
- Venipuncture
- CNA patient management - CNA patient management (More than 20 patients)
- Anatomy Knowledge
- Performance management
- Direct patient care
- Team management
- Phlebotomy - Phlebotomy experience (3-5 years)
Certification
- STNA, 1997-08-01, 2020-10-31, STNA-376712600797
- Certified Phlebotomy Technologist (CPT - NPA)
- CPR Certification
- Driver's License
- Professional In Human Resources
- BLS Certification
- CNA
Languages
English
Timeline
PCNA
Cleveland Clinic
09.2025 - 04.2026
STNA (State Tested Nursing Assistant)
Centerville Post Acute
05.2025 - 09.2025
Health Unit Coordinator (HUC)
Kettering Health Greene Memorial Emergency Department
08.2023 - 05.2025
Patient Service Representative
Kettering Health
09.2022 - 08.2023
Direct Support Professional
Allen and Carmen's Helping Hands
03.2022 - 09.2022
Alto Staffing Scheduling Coordinator
Alto Staffing Agency-Dayton
03.2022 - 05.2022
Specimen Collector for Covid 19
CareerStaff Unlimited
06.2021 - 03.2022
State Tested Nurses Assistant
Legacy Village Assisted Living
09.2016 - 01.2022
Practical Nursing Student
Fortis College
12.2014 - 08.2016
Administrative Assistant
ComForcare Senior Services
08.2004 - 02.2013
Staffing Supervisor
ComForcare Senior Services
08.2004 - 09.2009
Phlebotomy - Clinical Lab Technician
Encore Care Association
Certificate - Nurse Assistant /Patient Care Technician
Miami Jacobs College
Associate's degree - Social Work
Clark State Community College
Certification - Nursing (LPN/LVN)
Fortis College-Centerville
Personal Information
- Willing To Relocate: Anywhere
- Driving License: Valid Ohio driver's license
- Availability: Anywhere
- Visa Status: Authorized to work in the US for any employer
- ID Type: STNA
- ID Number: STNA-376712600797
Additional Information
US for any employer, Computer proficiency with knowledge and experience with Microsoft Office in a Windows based environment, Ability to analyze information, Communication skills, Ability to work independently and within a team environment, Attention to detail, Proper grammar usage, Critical listening and thinking skills, Professional phone etiquette, Customer service oriented, Decision making/problem solving, Change resiliency, Knowledge of behavioral health systems, Ability to accurately communicate summary information in a written format, Calm and level-headed under duress, Medical terminology knowledge, Valid Ohio driver's license, Reliable transportation