Iris Credit
Jackson ,MS
Summary
Empathetic HIV Patient Navigator possessing extensive knowledge of HIV symptoms, causes and preventive measures. Offering over 3 years of experience administering HIV tests and counseling patients. Communicative and reliable individual committed to conducting HIV awareness programs and encouraging people to adapt to safe and healthy sexual behavior with emphasis on PrEP.
Overview
20
20
years of professional experience
1
1
Certification
Work History
HIV Patient Navigator/Community Health Worker
Jackson Hinds Comprehensive Health Center
07.2020 - 09.2023
- Identify patients with needs for HIV prevention services/methods
- Educate potential patients on Prep
- Perform rapid HIV test
- Guide and mentor program participants
- Assist Patients with HIV care by testing, education, and medication assistance
- Provide additional resources for patients needs outside of clinic setting
- Organize community health events geared toward increasing the use of rapid test usage and PrEP participants
Service Coordinator/OBGYN
Jackson Hinds Comprehensive Health Center OBGYN
10.2013 - 06.2020
- Register patients, schedule appointments for clinic physicians and residents, verify insurance, scan documents
PROVIDER ENROLLMENT SPECIALIST
Affiliated Computer Services
09.2008 - 02.2012
- Assist providers via the telephone with Medicaid eligibility, claim status, credit balances, adjustments and voids and with Provider Enrollment inquiries
- Process provider enrollment applications for individuals/groups that would like to participate with the MS Medicaid Program
- Assist un-enrolled providers with enrollment application inquiries
- Utilize various computer-based applications simultaneously, to assist callers with their inquiries such as; Envision Medicaid Management Information Systems (MMIS), Omni track, Optical Imaging Technology(OIT), Reports On-Line, Division of Medicaid Internet Site and the Envision Web Portal
- Document calls in detail using the Omni track Communication Record system and follow-up on pending issues
- Provides on-the-job training for Newly Hired associates and associates from various departments
FRONT DESK MANAGER
Sleep Inn
07.2003 - 08.2008
- Check guests in/out of hotel using Profit Manager
- Reservations
- Researched and followed-up guest issues
- Scheduling
- Managed operations of the hotel and supervised 7 employees
- Assisted guests with concerns and complaints
- Trained new employees on polices, accident prevention, safety and guest satisfaction
Education
Social Work
Alcorn State University
Lorman, MSGeneral Studies -
Natchez High School
Natchez, MS06.1995
Skills
- Insurance Verification
- Medical Scheduling
- Management
- Microsoft Office
- Medical Terminology
- Documenting and Recording Information
- Resolving Problems
- Time Management and Organization
- Administrative and Office Support
- Client Advocacy
- Resource Utilization
- Needs Assessment
- Community liaison
- Program Evaluation
Certification
Certified by the Mississippi State Department of Health and Insti to conduct rapid HIV test in clinic setting and off site.
Timeline
HIV Patient Navigator/Community Health Worker
Jackson Hinds Comprehensive Health Center
07.2020 - 09.2023
Service Coordinator/OBGYN
Jackson Hinds Comprehensive Health Center OBGYN
10.2013 - 06.2020
PROVIDER ENROLLMENT SPECIALIST
Affiliated Computer Services
09.2008 - 02.2012
FRONT DESK MANAGER
Sleep Inn
07.2003 - 08.2008
Social Work
Alcorn State University
General Studies -
Natchez High School