Iris I. Bencosme
New York
Overview
9
9
years of professional experience
Work History
Fleet Service Agent
American Airlines
Boston
11.2021 - 06.2025
- Tow Planes
- Guiding and parking aircraft
- Loading and unloading luggage and cargo
- Setting up and operating baggage and cargo management equipment
- Adhering to all safety protocols and procedures
Bakery Clerk
Star market
Boston
11.2018 - 03.2020
- Maintained cleanliness and organization of bakery display cases and work areas
- Assisted customers in selecting baked goods and answering product inquiries
- Prepared and packaged baked items for sale, ensuring freshness and quality
Intern
CDM Smith
Boston
03.2018 - 06.2019
- Organized and scheduled meetings
- Prepared and sent company mail
- Assisted project teams with research and data collection for environmental assessments
Intern
Neighborhood Health Plan
Somerville
09.2017 - 03.2018
- Answered and transferred phone calls
- Managed internal mail runs and handled important documents
- Entered data and made copies for office use
Intern Human Resources
Boston Harbor Hotel
Boston
09.2016 - 06.2017
- Recruited candidates for interviews
- Maintained and updated employee job descriptions and records
- Coordinated employee events and celebrations
- Answered phone calls and supported the HR department
- Assisted in organizing employee onboarding and training sessions
Skills
- Customer service
- Time management
- Communication skills
- Bilingual
- Microsoft word
- Microsoft excel
- Leadership
- Problem-Solving
- Project Management
- Team collaboration
- Organizational Abilities
Timeline
Fleet Service Agent
American Airlines
11.2021 - 06.2025
Bakery Clerk
Star market
11.2018 - 03.2020
Intern
CDM Smith
03.2018 - 06.2019
Intern
Neighborhood Health Plan
09.2017 - 03.2018
Intern Human Resources
Boston Harbor Hotel
09.2016 - 06.2017