Iris Jamel
Grafton Parks and Recreation
Milwaukee,WI
4
years of professional experience
Energetic and dependable professional with experience managing aquatic safety operations and delivering exceptional customer service in fast-paced hospitality environments. Proven ability to lead teams, enforce safety protocols, and maintain high standards of service. Skilled in conflict resolution, training staff, and fostering positive guest experiences. Seeking to leverage leadership, communication, and multitasking skills in a role that values both operational excellence and client satisfaction.
Work History
Lifeguard Manager
2 Years 2 Months- Supervised lifeguard staff schedules, rotations, and station coverage for consistent pool safety.
- Enforced aquatic safety procedures, emergency response protocols, and facility rules during daily operations.
- Trained new lifeguards on rescue techniques, CPR readiness, and customer service standards.
- Inspected equipment, rescue gear, and aquatic areas to maintain safe operating conditions.
Lifeguard
4 Years 2 Months- Monitored aquatic areas to enforce safety rules and prevent hazardous behavior.
- Responded quickly to emergencies using CPR, first aid, and rescue techniques.
- Inspected pool conditions and reported maintenance concerns to supervisors.
- Maintained constant patron surveillance during swim periods and scheduled activities.
Server/Bartender
7 Months- Delivered attentive table and bar service while maintaining accurate order entry and guest satisfaction.
- Managed cash handling, payments, and POS transactions with strong accuracy and accountability.
- Prepared cocktails, beer, and wine orders while following drink recipes and service standards.
- Coordinated food and beverage delivery with kitchen staff to support timely, seamless service.
Education
Associate of Science - Surgical Technology
High School Diploma
- Honor Roll all four years
- 3.7 GPA
- Extracurricular Activities: Swim team and Soccer
Skills
Time management
Flexible and adaptable
Multitasking
Excellent communication
Calm under pressure
Active listening
Teamwork and collaboration
Customer service
Problem-solving
Timeline
Server/Bartender
The Elbow Room Cedarburg
11.2025 - 06.2026Read More
Lifeguard Manager
Grafton Parks and Recreation
06.2024 - 08.2026Read More
Lifeguard
Grafton Parks and Recreation
06.2022 - 08.2026Read More
Milwaukee Area Technical College
Associate of Science from Surgical Technology
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Grafton High School
High School Diploma
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