Iris Martinez
Los Angeles,CA
Summary
Dynamic Healthcare Coordinator with proven expertise in patient care coordination and insurance verification, honed at Pacific Dental Services. Excelled in multitasking and maintaining patient records, ensuring seamless healthcare experiences. Skilled in EPIC, with a knack for fostering positive patient interactions and resolving complaints efficiently. Demonstrated ability to manage operation and negotiate with insurance companies, significantly enhancing patient satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Healthcare Coordinator
Pacific Dental Services
10.2022 - 08.2024
- Communicated with insurance companies and negotiated to secure payment for dental treatment.
- Coordinated with other healthcare providers to review healthcare plans for patient's specific needs.
- Educated patients on conditions and assisted with struggles or questions concerning treatment
- Scheduled referral appointments to other providers for patients needing specialized treatment.
Associate
In And Out Burgers
05.2019 - 01.2023
- Processed orders in a fast paced environment on POS system Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Trained newly hired employees on routine tasks and customer service.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Bachelor of Science - Criminal Justice
California State University - Long Beach
Long Beach, CA05.2028
High School Diploma -
King Drew
Los Angeles, CA06.2016
Skills
- Patient Care Coordination
- Maintaining Patient Records
- Insurance Verification
- Multitasking
- Appointment Scheduling
- Proficient in EPIC
Languages
Spanish
Native or Bilingual
Timeline
Healthcare Coordinator
Pacific Dental Services
10.2022 - 08.2024
Associate
In And Out Burgers
05.2019 - 01.2023
Bachelor of Science - Criminal Justice
California State University - Long Beach
High School Diploma -
King Drew
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