Open To Work
Iris Medina
Greensboro,USA
Work Preference
Summary
Customer Service Professional experienced in logistics and administrative support. Enhanced service quality through effective communication, problem-solving, and coordination with teams, resulting in timely delivery and high customer satisfaction. Cultivated positive relationships with clients and staff while managing resources and schedules efficiently.
Overview
7
7
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT
Wayfair
Greensboro, USA
06.2024 - 07.2026
- Checked in drivers and collected necessary information to streamline check-in process.
- Scanned load copies for drivers upon request to ensure proper documentation.
- Entered trailer information for outbound and inbound loads to maintain accurate records.
- Documented notes and key details that informed leadership decisions.
- Recommended process improvements that enhanced accuracy and service quality for team operations.
DELIVERY COORDINATOR
Lowes Home Improvement
Greensboro, USA
06.2021 - 05.2024
- Managed delivery schedules to achieve on-time completion and enhance client satisfaction.
- Collaborated with teams to streamline delivery processes, resulting in improved operational efficiency.
- Implemented tracking systems to monitor delivery progress and swiftly resolve issues.
LOGISTICS COORDINATOR
Guilford County School
08.2020 - 02.2023
- Managed transportation and distribution operations to ensure on-time, cost-effective delivery.
- Oversaw inventory and coordinated with suppliers to achieve optimal stock levels.
- Collaborated with teams to streamline supply chain processes and minimize lead times.
ORDER FULFILLMENT ASSOCIATE
Amazon
10.2019 - 04.2021
- Fulfilled customer orders with high accuracy and efficiency, enhancing customer satisfaction.
- Maintained optimal inventory levels and organized warehouse space to streamline operations.
- Coordinated with shipping partners to ensure on-time delivery of orders, supporting customer commitments.
Education
HIGH SCHOOL DIPLOMA -
Statesville High
StatesvilleSkills
- Order processing
- Document management
- Inventory management
- Microsoft Office
- Office organization
- Problem solving
- Client relations
- Communication
- Data entry
- Scheduling coordination
Languages
English, Native
Timeline
ADMINISTRATIVE ASSISTANT
Wayfair
06.2024 - 07.2026
DELIVERY COORDINATOR
Lowes Home Improvement
06.2021 - 05.2024
LOGISTICS COORDINATOR
Guilford County School
08.2020 - 02.2023
ORDER FULFILLMENT ASSOCIATE
Amazon
10.2019 - 04.2021
HIGH SCHOOL DIPLOMA -
Statesville High