Iris M. Rivera
Chelsea,MA
Summary
Experienced with maintaining accurate records and handling various office tasks efficiently. Utilizes strong organizational skills and attention to detail to manage daily administrative duties. Knowledge of office software and document management systems, ensuring effective support for team operations.
Administrative professional with focus on streamlining office processes and enhancing operational efficiency. Known for dependability and adaptability, fostering collaborative environment to achieve team goals. Skilled in organizing information, managing schedules, and supporting administrative functions with precision and reliability.
Overview
24
24
years of professional experience
Work History
Clerk 4
Mass Health
Chelsea, MA
01.2022 - Current
- Greet and assist members visiting the office in accordance with established procedures.
- File material in accordance with a prescribed classification system.
- Receive, open, date stamp, investigate, assign and distribute incoming mail, messages, packages, etc. to appropriate individuals.
- Operate and provide instruction on the usage of standard office equipment such as copy machines, postage machines.
- Review forms, applications, documents, correspondence for accuracy and completeness.
- Operate a personal computer for both look up and data entry purpose.
Receptionist/ Maintenance Coordinator
Chelsea Housing Authority
Chelsea, MA
01.2011 - 01.2023
- Supervising a staff of 13.
- Assign work orders and allocate to rectify problems.
- Receive, log, and monitor maintenance calls and assess urgency of each case.
- Receiving inventory from vendors.
- Distribute paint to residents as needed.
- Quote prices on supplies and maintenance serves to residents.
- Assisted residents with questions and concerns.
- Provided support to office staff.
Administrative Assistant
Chelsea Housing Authority
Chelsea, MA
01.2003 - 01.2011
- Handled administrative duties.
- Assisted residents with questions and concerns.
- Provided customer service to applicants.
- Provided support to office staff.
- Received, log, and monitor maintenance calls and assess urgency of each case.
- Assigned work orders and allocate resources to rectify problems.
- Proceed all Section 8 applications to the Centralized Waiting List.
- Sent out application receipts.
- Checked status line, mailed out status requests and applications.
- Replenished all State and Federal public housing application, Section 8 and emergency applications.
Education
Medical Assistant -
CEI Allied Health
Somerville, MA06-2006
Childcare Studies - undefined
Northeast Metropolitan Vocational Technical Highschool
Wakefield, MA06-1996
Skills
- Organized detail-oriented and highly motivated individuals offering a range of skills and experience necessary to perform duties efficiently
- Skilled in MS Windows Operating Systems
- Skilled in Multicultural Interaction
- Excellent Grammar & Communication Skills
- Proficient in Operating Various Office Equipment
- Maintain accurate Maintenance Hardcopy Records
Languages
Fluent in both English and Spanish
Timeline
Clerk 4
Mass Health
01.2022 - Current
Receptionist/ Maintenance Coordinator
Chelsea Housing Authority
01.2011 - 01.2023
Administrative Assistant
Chelsea Housing Authority
01.2003 - 01.2011
Childcare Studies - undefined
Northeast Metropolitan Vocational Technical Highschool
Medical Assistant -
CEI Allied Health