Iris Reinoso
Cape Coral,FL
Summary
Looking to take advantage of experience in Advertising, Marketing, account executive, and Health Insurance utilizing proven organizational, customer service and analytical skills. Publicist with a background in Marketing, Media, Customer Service, and 7+ years of experience in the area of public services in the State of Florida and insurance companies such as Medicaid, Long Term Care, and private Health Insurance.
Overview
19
19
years of professional experience
Work History
Community Resource Coordinator II
Sunshine Health
08.2022 - Current
- Case Management services and range of activities for individuals (tier 3 and 4) who are enrolled in the health plan for Medicaid or and Medicare
- Provide assistance to the clinical team of nurses and social workers
- Activities include: outreach members, community education, informal guidance and member support
Care Assessor
State of Florida
Fort Myers
04.2018 - 07.2022
- Performs evaluations of applicants for placement in a nursing facility, home and community-based care services; assess the level of care and recommend the most appropriate placement for the applicant
- Following the process required by federal regulations and the administrative code of Florida
- Knowledge of the law of HIPPA, coordination of elderly care, knowledge of medical terms
Interviewing Clerk
State of Florida
Fort Myers
12.2015 - 04.2018
- Customer service by phone or face to face; responsible for assisting and interviewing the applicants of public assistance
- Focus on the regulations of eligibility of public services such as Medicaid and Food Stamps
- Perform work of database; general administrative and clerical duties
Executive Assistant
All Access Multimedia
Fort Myers
11.2014 - 10.2015
- Coordinate pre-production matters, research topics for the TV show, find guests, and schedule interviews
- Keep client accounts updated with accurate information in the accounting system
- Assist in researching topics for the biweekly newspaper
- Manage the proper functioning of the office
Marketing Coordinator for Latin America
Axon Marketing and Communications
Miami
02.2012 - 06.2014
- Supervise and guide the new graphic and conceptual brand identity for the agency
- Create and implement the annual marketing plan focused on the agency's needs and objectives; achieving great progress in the desired positioning and international visibility, winning 3 important public relations awards in the United States and Latin America
- Responsible for the agency's TV, press and radio publications
- Create content and update social media
Senior Account Executive
Leo Burnett and Ignite JWT
Dominican Republic
07.2005 - 07.2010
- Act as an intermediary between the advertising agency and the client
- Contribute to the creation of the annual Brand Plan for the brands
- Responsible for the development and implementation of advertising strategies for national and international brands in the Dominican Republic and the Caribbean
- Work directly with clients to understand their objectives and establish the best conceptual and graphic strategy to achieve them
- Present advertising campaigns to the client
- Build and maintain effective relationships with the client's marketing department and business partners
- Manage multiple projects and campaigns at once, ensuring on-time delivery and under the determined plan
Education
Academic and professional English -
Florida SouthWestern State College
Fort Myers12.2015
Certified in Public Relations -
Casa de Chavon
Dominican Republic11.2005
B.A. - Advertising
Universidad Autonoma of Santo Domingo UASD
Dominican Republic02.2005
Skills
- Spanish
- English
- Administrative Management
- Attention to Detail
- Microsoft Office
- Data Entry
- Outlook
- Customer Service
- Process Analysis
- Organizational Skills
- Result Driven
- Team Player
- Flexibility
- Task Prioritization
- Social Media Management
Timeline
Community Resource Coordinator II
Sunshine Health
08.2022 - Current
Care Assessor
State of Florida
04.2018 - 07.2022
Interviewing Clerk
State of Florida
12.2015 - 04.2018
Executive Assistant
All Access Multimedia
11.2014 - 10.2015
Marketing Coordinator for Latin America
Axon Marketing and Communications
02.2012 - 06.2014
Senior Account Executive
Leo Burnett and Ignite JWT
07.2005 - 07.2010
Academic and professional English -
Florida SouthWestern State College
Certified in Public Relations -
Casa de Chavon
B.A. - Advertising
Universidad Autonoma of Santo Domingo UASD
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