IRIS ROBINSON
Fort Worth,TX
Summary
Committed and hardworking associate with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
My desired result is to be a Elementary School Teacher, I would love to amass my knowledge and experience in childcare. I have babysitting experience but would now love to work in a professional setting.
Overview
4
4
years of professional experience
Work History
Cashier/ Electrical Associate
Home Depot
04.2023 - 03.2024
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
In-Home Babysitter
Neighbors, Friends, Family Etc
09.2020 - 03.2023
- Supported children''s emotional well-being through active listening, empathy, and gentle guidance during difficult situations.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Played games, worked on puzzles, and read books to young children.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Reviewed and followed parent directions for children's care.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Provided safe transportation to and from school
CSA
Caliber Car Wash
04.2022 - 04.2023
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Provided exceptional service to customers by actively listening to their needs and offering personalized solutions.
Hostess/To-Go Server
Cheddars Restaurant
05.2021 - 09.2021
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Streamlined check-in process for large groups or events by implementing a pre-registration system.
- Streamlined communication between kitchen staff and servers to ensure accurate order fulfillment and timely delivery.
- Assisted managers with quickly resolving service- and food-related issues.
- Ensured smooth transitions between shifts by maintaining detailed notes on table statuses, incoming reservations, and outstanding tasks for follow-up action.
- Completed daily side work and opening and closing duties without fail.
- Backed up servers by checking on tables and retrieving items for guests.
Toddler Teacher
Guidance Preparatory Academy
Roanoke, TX
03.2023 - Current
- Created a safe, nurturing environment that fostered creativity, curiosity, and exploration among toddlers.
- Assisted in maintaining a clean, organized classroom that met required health and safety standards according to state regulations.
- Led small group activities designed to enhance language skills, fine motor abilities, and problem-solving techniques among toddlers.
- Provided structured daily routines that balanced physical activity, cognitive development, social-emotional growth, and rest periods.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Implemented positive discipline strategies to reinforce appropriate behavior in the classroom.
- Ensured all children felt valued, respected, and included within the classroom by fostering a culture of empathy and support.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
Education
High School Diploma -
Brewer High School
Fort Worth, TXSkills
- Cooperative Attitude
- Reliable and Responsible
- Team Collaboration
- Childcare
- Mentoring
- Communication Skills
Timeline
Cashier/ Electrical Associate
Home Depot
04.2023 - 03.2024
Toddler Teacher
Guidance Preparatory Academy
03.2023 - Current
CSA
Caliber Car Wash
04.2022 - 04.2023
Hostess/To-Go Server
Cheddars Restaurant
05.2021 - 09.2021
In-Home Babysitter
Neighbors, Friends, Family Etc
09.2020 - 03.2023
High School Diploma -
Brewer High School
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