Summary
Overview
Work History
Education
Skills
Certification
Languages
I am currently enrolled in a NASM Personal Training Course. To become a certified
Additional Information
Timeline
Generic

Iris Sanchez

Kannapolis,NC

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

1
1
Certification

Work History

Membership Receptionist

YMCA
03.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Organized, maintained and updated information in computer databases.

Fitness Specialist

YMCA
03.2023 - Current
  • Kept fitness areas, machines and spaces clean and orderly for customers.
  • Coordinated healthy and safe use of fitness tools, equipment and spaces to prevent injuries.
  • Submitted work orders and ordered supplies when needed to furnish floor with proper equipment.
  • Worked independently and as member of cohesive team to support individual needs.

Education

Associate of Arts - Pollitical Science

Rowan-Cabarrus Community College
Salisbury, NC
12.2023

Skills

  • Multi-Line Telephone Systems
  • Job Readiness
  • Spreadsheet Development
  • Vendor Management
  • Answering Phones
  • Time Management
  • Data Collection

Certification

  • First Aid/CPR Certified
  • AED Redcross Certified-
  • Microsoft Office Word and Powerpoint Certified

Languages

Spanish
Native or Bilingual

I am currently enrolled in a NASM Personal Training Course. To become a certified

The expected completion date is Mid August 2023.

Additional Information

*

Timeline

Membership Receptionist

YMCA
03.2023 - Current

Fitness Specialist

YMCA
03.2023 - Current

Associate of Arts - Pollitical Science

Rowan-Cabarrus Community College
Iris Sanchez