Iris Solorzano
Oakland,CA
Summary
Organized team leader builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
10
10
years of professional experience
Work History
Team Lead
Amazon locker
11.2023 - Current
- Asist with the training of assigned staff and site based staff in the proper use of specialized tools, materials, and equipment
- Assist in performing preventive maintenance where possible to keep equipment in good running condition
- Implemented procedures to triple throughput by improving productivity
- Supervises staff in various departments, acted as team lead for business acquisition
- Communicated directly with customers for amazon pickups and returns .
Locker Associate
Amazon
05.2023 - 11.2023
- Communicated directly with customers to establish amazon pick ups and returns
- Gave good customer service.
Project Manager
Noyola's Hauling
03.2018 - 10.2022
- Customer service
- Coordinate employees in their job duties.
- Follow up with clients regarding job process.
- Getting signed contracts
- Answering calls
- Inventory supplies and equipment
- Greeted and assisted customers with booking reservations and answering any additional questions both in person and over the phone
- Scheduled, trained, and oversaw employees in day to day operations.
Associate
SRH Restoration
01.2015 - 03.2018
- Greeted and assisted customers with booking dates and answering any additional questions both in person and over the phone
- Scheduled, trained employees in day to day operations
- Restocked work stations and equipment
Education
GED -
Alameda Adult School
Alameda, CA06-2012
Skills
- Work assignment delegation
- Trend tracking
- Performance monitoring
- Complaint resolution
- Employee engagement
- Team motivation
- Team assessment
- Leadership
- Safety processes and procedures
- Safety
- Experience in leadership
- Multitasking
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Team Lead
Amazon locker
11.2023 - Current
Locker Associate
Amazon
05.2023 - 11.2023
Project Manager
Noyola's Hauling
03.2018 - 10.2022
Associate
SRH Restoration
01.2015 - 03.2018
GED -
Alameda Adult School
Similar Profiles
Ashley WoodAshley Wood
Retail Store Associate at Amazon LockerRetail Store Associate at Amazon Locker
Conisha ChambersConisha Chambers
Customer Service Associate at Amazon LockerCustomer Service Associate at Amazon Locker
MICHAEL BREAULTMICHAEL BREAULT
Packer at Amazon LockerPacker at Amazon Locker
Aaron ColeAaron Cole
Delivery Driver at DoorDashDelivery Driver at DoorDash
Nicole NitzNicole Nitz
Worker/Owner at ArizmendilakeshoreWorker/Owner at Arizmendilakeshore