Summary
Overview
Work History
Education
Skills
Accomplishments
High Five awards
Languages
Had Peoplesoft and Oracle payroll experience
Timeline
Generic

Iris Bik Pui Wong

31 Dunellen Road Parsippany,NJ

Summary

Dynamic and results-driven professional with a proven track record at Tiffany and Company in enhancing customer satisfaction and team performance. Skilled in conflict resolution and staff management, I successfully mentored team members and implemented innovative solutions, driving operational excellence and engagement. Adept at time management, I consistently met tight deadlines while fostering a collaborative work environment.

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

2026
2026
years of professional experience

Work History

Assistance Manager-Payroll

Tiffany and Company
10.1997 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Tax process with ADP
  • Process Year end and W2
  • Perform Bank Reconciliation and run Escheat process
  • Process payrolls, commissions and leave payments
  • Perform payroll system Oracle testing and upgrades

Full Charge Bookkeeper

Symma Inc
NJ - 06.1997
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Processed vendor invoices efficiently, reconciling discrepancies and negotiating favorable payment terms when necessary.
  • Ensured timely and accurate financial reporting for management decision-making purposes.
  • Prepared comprehensive financial statements, including balance sheets, income statements, and cash flow reports for leadership review.
  • Collaborated with external auditors to facilitate smooth annual audits, providing necessary documentation in a timely manner.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Process Payroll and W2

Education

Associate of Arts - Accounting

William Peterson University
Wayne

Skills

  • Team leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Staff management
  • Policy implementation
  • Conflict resolution
  • Coaching and mentoring
  • Work prioritization
  • Staff training and development

Accomplishments

  • Achieved Conversion by introducing Oracle for payroll system
  • Supervised team of 6 staff members.

High Five awards

Received High Five awards from Company management team for high performance 

Languages

Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Full Professional

Had Peoplesoft and Oracle payroll experience

Had over 20 years Peoplesoft payroll experience and processed conversion to Oracle system .

Worked on Oracle system since 2022.

Timeline

Assistance Manager-Payroll

Tiffany and Company
10.1997 - Current

Full Charge Bookkeeper

Symma Inc
NJ - 06.1997

Associate of Arts - Accounting

William Peterson University

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Iris Bik Pui Wong