Iris Cabrera
Brownsville,TX
Summary
Diligent front desk receptionist with background in managing medical office operations and patient coordination. Successfully assisted in patient scheduling, medical record maintenance, and insurance processing. Demonstrated ability to handle confidential information and streamline administrative tasks efficiently.
Overview
4
4
years of professional experience
Work History
Medical Administrative Assistant
Genesis Pediatrics Endocrinology
Brownsville, TX
05.2022 - Current
- Managed patient scheduling and appointment coordination to optimize clinic operations.
- Processed medical records, ensuring compliance with regulations.
- Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Greeted patients and provided required paperwork to facilitate services.
- Called patients to confirm scheduled appointments day in advance.
- Received, recorded and filed medical payments by cash, and credit card.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collaborated with healthcare providers to facilitate effective communication and patient care.
- Obtained insurance pre-authorization from primary care physicians ahead of medical services.
- Registered patients and completed associated paperwork for accurate records.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Education
High School Diploma -
Porter Early College High School
Brownsville05-2021
Medical Billing And Coding - Medical Administrative Assistant
South Texas Vocational Technical Institute
Brownsville07-2022
Skills
- Patient care and confidentiality
- HIPAA compliance
- Workflow coordination
- Patient scheduling
- Medical office management
- Appointment scheduling
- Patient confidentiality adherence
- Appointment coordination
- Interpersonal relationship building
- Medical records management
- Professionalism and discretion
- Medical terminology proficiency
- Phone and email etiquette
- Multitasking and organization
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Limited Working