Irish McZeal
Las Vegas
Summary
Expert in operational efficiency with experience at Anschutz Entertainment Group, enhancing multitasking and communication capabilities. Proven problem-solving skills led to successful management of critical tasks and improved protocols. Background includes Medical coding healthcare, demonstrating a unique combination of empathy and technical proficiency.
Overview
22
22
years of professional experience
Work History
Command Dispatcher
Anschutz Entertainment Group
Las Vegas
02.2021 - Current
- Facilitated decision-making, enhanced multitasking, ensured timely execution of duties, improved communication protocols, and maintained data management for operational efficiency
- Coordinated event logistics to ensure timely and efficient dispatch of resources.
- Managed communication between venues, staff, and transportation teams for seamless operations.
- Utilized dispatch software to track vehicle locations and optimize routing processes.
Virtual Assistant
QRED LLC
Powder Springs
09.2016 - 11.2020
- Provided comprehensive administrative support remotely at QRED LLC, handled scheduling, email correspondence, data entry, and customer inquiries.
- Managed calendars and scheduled appointments for executives and team members.
- Coordinated virtual meetings and ensured all participants had necessary materials.
- Assisted in preparing reports, presentations, and documentation for client meetings.
Transportation Security Administration
Department of Homeland Security
Los Angeles
10.2003 - 02.2013
- Scanned bags using x-ray machines to detect prohibited items.
- Regulated permitted items, including liquids and weapons, ensuring compliance with security protocols during checks.
- Operated body scanners and conducted pat-downs.
- Collaborated with diverse coworkers to streamline passenger screening processes and promptly resolve related issues.
Education
Associate of Science - Medical Billing And Coding
Los Angeles Southwest College
Los Angeles, California05-2001
Skills
- Crisis management
- Customer service
- Conflict resolution
- Time management
- Verbal and written communication
- Professional communication
- Professional demeanor
- Communication skills
- Empathy
Timeline
Command Dispatcher
Anschutz Entertainment Group
02.2021 - Current
Virtual Assistant
QRED LLC
09.2016 - 11.2020
Transportation Security Administration
Department of Homeland Security
10.2003 - 02.2013
Associate of Science - Medical Billing And Coding
Los Angeles Southwest College