Irish McZeal
Summary
Bringing strong communication and problem-solving skills, coupled with extensive experience in data management and operational efficiency. Skilled in multitasking and improving communication protocols. Offering abilities in time management and critical thinking to enhance organizational effectiveness in diverse professional settings.
Experienced with coordinating transportation logistics and managing schedules effectively. Utilizes strong problem-solving skills to ensure timely deliveries and smooth operations. Track record of maintaining excellent communication with drivers and customers to resolve issues promptly.
Overview
22
22
years of professional experience
Work History
COMMAND DISPATCHER
Anschutz Entertainment Group
02.2021 - Current
- Facilitate prompt and effective decision-making, bolster multitasking proficiency, and ensure the timely execution of duties, while improving communication protocols and maintaining meticulous data management for enhanced operational efficiency
Security Officer
Wynn Resorts
07.2018 - 11.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
VIRTUAL ASSISTANT
QRED LLC
09.2009 - 11.2014
- Provided comprehensive administrative support remotely at QRED LLC, managing scheduling, email correspondence, data entry, and customer inquiries to enhance operational efficiency
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
LICENSED VOCATIONAL NURSE (LVN)
Avalon Villa Care Center
10.2003 - 02.2011
- Assisted physicians in examining and treating patients.
- Provided wound care, including dressing changes and administering intravenous medications.
- Monitored vital signs, such as blood pressure, temperature, pulse rate and respiration rate.
- Assisted with the administration of injections and IV fluids to patients.
- Prepared patient rooms for examination, including stocking supplies and ensuring cleanliness.
- Collected specimens for laboratory analysis; prepared specimens for transport to lab.
Education
Associate of Sciences - Licensed Vocational Nursing
Los Angeles Southwest College
05.2001
Skills
- Communication skills
- Patience
- Empathy
- Excellent verbal and written communication skills
- Active listening
- Call handling
- Multitasking
- Microsoft office
- Customer service
- Data entry
- Decision-making
Timeline
COMMAND DISPATCHER
Anschutz Entertainment Group
02.2021 - Current
Security Officer
Wynn Resorts
07.2018 - 11.2022
VIRTUAL ASSISTANT
QRED LLC
09.2009 - 11.2014
LICENSED VOCATIONAL NURSE (LVN)
Avalon Villa Care Center
10.2003 - 02.2011
Associate of Sciences - Licensed Vocational Nursing
Los Angeles Southwest College
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