IRISH ANNE PABUSTAN
Manteca,CA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Sales Associate
Old Navy, Gap
09.2018 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed returns, exchanges and refunds in accordance with store policy.
Customer Service Representative
WALMART, Walmart
08.2014 - 02.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Sales Clerk
Watson Pharmaceuticals
04.2012 - 10.2013
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Kept front check out area clean and organized for efficient service.
- Processed payments and returns with accuracy and efficiency.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
Healthcare Volunteer
Jose B. Lingad Memorial Regional Hospital
10.2010 - 10.2013
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- Prepared and delivered meals to patients, assisting with feeding when necessary.
- Disinfected tools, equipment and surfaces between patients.
- Helped clinical staff with in-office procedures by organizing spaces and passing instruments.
- Cleaned and set up rooms in preparation for patient appointments.
- Transported patients to and from appointments, assisting with getting in and out of vehicles.
Education
No Degree - Physical Therapy
Angeles University Foundation
PhilippinesNo Degree - Vocational Nursing
Modesto Junior College
Modesto, CAAssociate of Science - Nursing Assistance
Asian College Science And Technology
Philippines06.2009
High School Diploma -
University of The Assumption
Philippines03.2006
Skills
- Safety and Cleanliness Standards
- Teamwork and Collaboration
- Verbal/Written Communication
- Exceptional Customer Service
- Basic Mathematics
- Accurate Money Handling
Timeline
Sales Associate
Old Navy, Gap
09.2018 - Current
Customer Service Representative
WALMART, Walmart
08.2014 - 02.2018
Sales Clerk
Watson Pharmaceuticals
04.2012 - 10.2013
Healthcare Volunteer
Jose B. Lingad Memorial Regional Hospital
10.2010 - 10.2013
No Degree - Physical Therapy
Angeles University Foundation
No Degree - Vocational Nursing
Modesto Junior College
Associate of Science - Nursing Assistance
Asian College Science And Technology
High School Diploma -
University of The Assumption
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