Dillon Williams
Chapel Hill,NC
Summary
Dedicated and insightful Peer Support Specialist committed to coaching peers through life challenges. Develops customized plans for individual issues. Engaging and outgoing with strong communication skills.
Overview
8
8
years of professional experience
Work History
Certified Peer Support Specialist
Alliance Community Transition Group
08.2022 - Current
- Enhanced client recovery by providing emotional and practical support in both group and one-on-one settings.
- Improved the quality of care for clients by actively participating in treatment planning meetings and offering insights from a peer perspective.
- Developed strong rapport with clients, fostering a trusting environment to encourage open communication about personal challenges and goals.
- Maintained accurate records of client interactions according to organizational guidelines, protecting confidentiality while ensuring thorough documentation for continuity of care purposes.
- Strengthened relationships between clients and their natural support systems by offering guidance on effective communication techniques and conflict resolution strategies.
- Transported individuals to medical appointments and support meetings whenever needed.
General Labor Construction Worker
Mayo's Masonry
01.2020 - 08.2022
- Mixed and poured concrete for variety of projects.
- Collaborated with team members to complete challenging tasks, demonstrating strong problem-solving abilities.
- Provided labor support to carpenters, masons and other skilled trades.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Reduced workplace injuries with strict adherence to safety protocols and ongoing safety training for all team members.
- Contributed to successful project outcomes by skillfully operating various tools and heavy machinery.
- Supported supervisors in coordinating schedules, allocating resources, and tracking progress towards project milestones for improved productivity levels across teams.
14T (missile operator and maintainer)
US Army
12.2017 - 11.2019
- Operated and maintained communication equipment
- Successfully trained personnel to be proficient at their jobs and everyday duties
- Certified on crew drills and my crew ran the fastest crew drill in D BTRY 2-1 ADA
- Trained in how to be able to work with people in all walks of life
- Drove and operated HEMTT long distances with live missile cans
- Licensed to operate large vehicles.
Retail Sales Print Associate
Staples
06.2016 - 05.2017
- Greeted customers as they enter the Print Solutions department and respond quickly and attentively
- Used order intake tools to capture project information and offer an appropriate total print solutions
- Assisted customers with tasks in the self-service area utilizing the copy machines and PC rentals
- Assisted customers with their shipping needs and be flexible to perform other duties as assigned
- Improved client satisfaction by addressing concerns and providing solutions for print-related issues.
- Provided exceptional customer service, resulting in increased client loyalty and satisfaction levels.
Education
High School Diploma -
Hillside High School
Durham, NC06.2016
Skills
- Mental Health Awareness
- Leadership Skills
- Documentation and Reporting
- Conflict Resolution
- Substance Abuse Knowledge
- Time Management
- CPR & First Aid certified
- Effective Communication
- Emotional Intelligence
- NC Peer Support Certification
Timeline
Certified Peer Support Specialist
Alliance Community Transition Group
08.2022 - Current
General Labor Construction Worker
Mayo's Masonry
01.2020 - 08.2022
14T (missile operator and maintainer)
US Army
12.2017 - 11.2019
Retail Sales Print Associate
Staples
06.2016 - 05.2017
High School Diploma -
Hillside High School
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