Iris Cruz
Salinas,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Transportation Coordinator
Independent Transportation Network
12.2018 - 04.2023
- Coordinate rides in form of scheduling while simultaneously taking calls.
- Making sure clients are satisfied when it comes to their ride service.
- Working as a team to ensure rides are given according to schedule.
- Solving any problems that arise due to unforeseen circumstances.
Golf Coach
The First Tee Of Monterey County
08.2014 - 08.2018
- Mentored junior coaches on effective coaching strategies encouraging their professional development contribution to the program''s success.
- Encouraged clients to find creative solutions to problems and maintain motivation.
- Offered constructive feedback to clients to help reach goals.
- Maintained strong connections with alumni players, encouraging their continued involvement in the program through mentorship opportunities.
- Assisted players in setting realistic goals, developing action plans to achieve them, resulting in enhanced motivation and commitment.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
- Collaborated with other coaches, sharing best practices for consistent growth in coaching skills.
- Modeled good sportsmanship and responsible behavior on greens to students to instill good etiquette and safety practices.
- Facilitated communication between players, parents, and school administration to ensure a positive experience for all involved parties.
English Writing Tutor
ASAP
08.2012 - 05.2014
- Organized regular professional development events for the tutor team to stay updated on industry trends and best practices.
- Maintained records of student assessments, tutoring activities and results.
- Assisted students in developing study skills and strategies.
- Taught students study techniques and strategies for succeeding on grammar and composition tests.
- Motivated students with accurate feedback and positive reinforcement.
- Conducted academic skill reviews and led workshops to develop writing skills and language comprehension.
- Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success.
- Conducted group tutoring sessions to help students engage active learning and critical thinking skills.
- Evaluated student work with attention to detail, offering constructive criticism aimed at refining grammar, style, structure, and content clarity.
Education
Bachelor of Science - Kinesiology
CSU Monterey Bay
Seaside, CA05.2017
Skills
- Interpersonal Communication
- Decision-Making
- Dispatching procedures
- Assisting customers
- Transportation Scheduling
- Team Leadership
- Managing schedules
- Coaching and Mentoring
- Incident Reporting
- Route Planning
- Environmental awareness
- Teamwork and Collaboration
- Group tutoring
- Academic Writing
- Relationship Development
- Attention to Detail
- Creativity and Flexibility
Languages
Spanish
Native or Bilingual
Timeline
Transportation Coordinator
Independent Transportation Network
12.2018 - 04.2023
Golf Coach
The First Tee Of Monterey County
08.2014 - 08.2018
English Writing Tutor
ASAP
08.2012 - 05.2014
Bachelor of Science - Kinesiology
CSU Monterey Bay
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