Irizenia Munguia

In lieu of performing registration tasks, support registration team resolving questions and issues, conduct one on one meetings, train new team members, account auditing, assist with scheduling and staff coverage for call outs, promote teamwork and maintain a healthy working environment.

Act as liaison between outpatient service departments, medical staff, and patients; providing registration, verification of insurance eligibility and insurance authorizations, facilitating after hours patient admissions, collecting payments for services, and providing an overall exceptional experience for patients and a solution-oriented environment for staff.

Assist Event Production Manager in planning and implementation of events such as Tour De Cure, Step Out Walk, and Diabetes Camps

Managed family law caseload of 40 cases; also worked with personal injury cases, including filing correspondences with the court and preparing files. Routinely communicated with clients, medical facilities, and opposing counsel to settle issues to move cases forward.

Ensured that patrons had an enjoyable dining experience by providing quality customer service. Managed the day-to-day operations of the front restaurant when managers were not available.

Documenting of mail into Medisoft and Microsoft Excel, entering up to 140 documents per day, sorting mail, and completing projects in a timely manner.

Litigation of liens, preparing files, preparation and filing of court documents, coordinating court hearings, applied organizational skills to prepare up to 100 files for weekly court hearings, used EAMS, Edex and Medisoft software extensively.