Aly Thomley
Trinity,FL
Summary
Energetic Medical Receptionist with relevant experience in managing patient appointments, handling patient inquiries, and maintaining electronic health records. Strong organizational abilities, exceptional communication skills, and familiarity with medical terminology. Proven record of streamlining office operations for optimal efficiency and improving patient satisfaction by providing high-quality customer service.
Overview
4
4
years of professional experience
Work History
Front Desk Representative
Florida Orthopedic Institute Surgery Center
Tampa, FL
10.2024 - Current
- Informed patients of financial responsibilities prior to rendering services.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Protected patients by observing strict HIPAA guidelines.
- Processed patient payments and scanned identification and insurance cards.
Medical Receptionist & Patient Educator
Trinity ReLeaf
Trinity, FL
04.2022 - 10.2024
- Facilitated patient retention by scheduling recertification appointments through proactive outreach, including cold calling.
- Maintained and organized electronic medical records, following state requirements.
- Provided patient education by detailing the specifics of their qualifying health conditions.
- Proficient understanding of regulatory requirements for healthcare and HIPAA.
- Conducted regular phone call reminders to patients, securing recurring business.
- Network with vendors in Tampa via brand marketing.
Host/To-Go Specialist/Server
Bonefish Grill
Trinity, FL
10.2020 - 04.2022
- Greeted incoming guests to escort to assigned dining area and present menus.
- Helped service staff handle demand by distributing food and beverages.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education
Bachelor of Science - Management And Organizational Leadership
St. Petersburg College
Associate of Arts -
St. Petersburg College
Skills
- Microsoft Certified
- Time management
- Problem-solving skills
- HIPPA Compliant
Timeline
Front Desk Representative
Florida Orthopedic Institute Surgery Center
10.2024 - Current
Medical Receptionist & Patient Educator
Trinity ReLeaf
04.2022 - 10.2024
Host/To-Go Specialist/Server
Bonefish Grill
10.2020 - 04.2022
Bachelor of Science - Management And Organizational Leadership
St. Petersburg College
Associate of Arts -
St. Petersburg College
Similar Profiles
Alyssa ConatyAlyssa Conaty
Patient Care Technician at Florida Orthopedic Institute Surgery CenterPatient Care Technician at Florida Orthopedic Institute Surgery Center
DENISE GRUNBURGDENISE GRUNBURG
Perioperative Registered Nurse at Hoag Orthopedic Institute Surgery CenterPerioperative Registered Nurse at Hoag Orthopedic Institute Surgery Center
Debbie FolsomDebbie Folsom
Registered Nurse Pre-Op and PACU at Florida Orthopaedic Institute Surgery CenterRegistered Nurse Pre-Op and PACU at Florida Orthopaedic Institute Surgery Center