Irlanda Sanchez
Customer Service Associate
Corona,CA
Summary
Professional with proven track record in delivering high-quality team results. Skilled in effective communication, problem-solving, and time management. Strong focus on team collaboration, adaptability, and meeting organizational goals. Well-versed in fostering productive and supportive work environment.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Paraeducator
CNUSD
08.2024 - 05.2025
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Improved student social skills through facilitating peer interactions, modeling appropriate behaviors, and promoting empathy among classmates.
- Supported teachers in managing diverse classroom populations by providing targeted interventions for students who required additional assistance or modifications.
Cashier
Del Taco
03.2024 - 12.2024
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
Team Member
Wingstop
12.2024 - Current
- Addressed and resolved customer complaints in polite and professional manner.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Education
Associate of Science - Medical Assistant
Northwest College
Riverside, CA 05.2001 -
Skills
Customer service
Teamwork and collaboration
Complaint resolution
Cash handling
Verbal and written communication
Time management skills
Patience and empathy
Medical terminology
Vital sign monitoring
Medical procedures
CPR
Timeline
Team Member
Wingstop
12.2024 - Current
Paraeducator
CNUSD
08.2024 - 05.2025
Cashier
Del Taco
03.2024 - 12.2024
Associate of Science - Medical Assistant
Northwest College
05.2001 -