Irma Belman
San Marcos,CA
Summary
Proven leader in workflow optimization and staff coordination, I significantly enhanced scheduling effectiveness at The Neurology Center. Skilled in patient scheduling and fostering teamwork, my strategies ensured optimal service during peak periods. Achievements include developing innovative solutions for complex scheduling, demonstrating a strong work ethic and problem-solving abilities. Effective Scheduling Coordinator promoting more than 15 years' experience supporting personnel in busy, office environments. A pleasant individual with terrific scheduling, project tracking and issue resolution talents. A knowledgeable employee considered a valuable asset to any company.
Overview
18
18
years of professional experience
Work History
Scheduling Supervisor
The Neurology Center
09.2019 - Current
- Maintained a comprehensive understanding of industry trends and best practices to ensure ongoing success in the Scheduling Supervisor role.
- Implemented proactive measures to address potential scheduling challenges related to vacations, sick days, or unexpected absences.
- Developed innovative solutions for handling complex scheduling scenarios that accommodated both business needs and individual preferences.
- Coordinated cross-training initiatives to increase team flexibility and overall scheduling effectiveness.
- Evaluated employee performance in relation to scheduling adherence, providing feedback as needed for continuous improvement efforts.
- Collaborated with management to develop strategic staffing plans that aligned with company goals and objectives.
- Conducted regular audits of the scheduling system to ensure accuracy and identify areas for improvement.
- Successfully managed staff schedules during high-volume periods, ensuring optimal coverage without sacrificing quality of service.
Office Manager
Dr. Stanley Weinberg
06.2006 - 05.2016
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Created, maintained and updated filing systems for paper and electronic documents.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
Education
No Degree - Certificate in Administrative Billing And Coding
Maric College
Vista10.2005
Skills
- Epic User
- Insurance Verification
- Patient Scheduling
- Patient Registration
- Employee Training
- Workflow Optimization
- Strong Work Ethic
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Effective Multitasking
- Customer service and support
- Verbal and written communication
Languages
Spanish
Native or Bilingual
Timeline
Scheduling Supervisor
The Neurology Center
09.2019 - Current
Office Manager
Dr. Stanley Weinberg
06.2006 - 05.2016
No Degree - Certificate in Administrative Billing And Coding
Maric College
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