Lori Signore
Blythedale Children's Hospital
Yonkers,NY
1
Certification
26
years of professional experience
Patient Relations and Health Information Management Professional with extensive experience in patient advocacy, compliant and grievance resolution, interdisciplinary team engagement, healthcare operations, regulatory compliance, and HIM leadership. Skilled in building trust with patients and families, leading service recovery efforts, and collaborating with hospital leadership to improve patient experience and quality outcomes. Dedicated to delivering exceptional customer service with a compassionate, patient/family-focused approach.
Work History
Director of Health Information Management
15 Years 2 Months- Responsible for all functions within Health Information Management. Oversaw and oversaw departmental employees.
- Assigned appropriate ICD 10 CM and ICD 10 PCS codes, supported coding audits, and documentation review.
- Ensured regulatory compliance with state, federal, and industry standards through meticulous record-keeping practices.
- Processed all releases of Protected Health Information requests from various requestors, including parents, patients, attorneys, in response to subpoenas, insurance companies, and auditors, ensuring patient confidentiality in accordance with federal HIPAA and state regulations. Reduced processing time by 75%.
- Integral team leader/Super User responsible for building and implementing the EHR for all HIM related modules, including: Abstracting/3M interface, Incomplete Records Desktop, ROI, Scanning and Archiving, PCS and PCM, with successful transition from the paper medical record to a fully electronic medical record.
- EMR Optimization Team member responsible for testing, implementing and improving upon all priority pack updates and full transition to Meditech Expanse (May 2023).
- Risk management: worked closely with Compliance Officer and hospital attorney's regarding legal cases and securing certain medical records.
Assistant Director Health Information Management
10 Years 11 Months- Oversaw daily operations with a strong focus on ensuring coding accuracy, improving chart quality, and maintaining compliance with regulatory standard.
- Played a key role on the implementation team that successfully transitioned from paper-based medical record to an electronic health record (EHR) system, enhancing efficiency and accessibility.
Education
Master of Science - Health Care Administration
Bachelor of Science - Health Care Administration
Skills
EPIC user
EMR Systems: EPIC
Meditech
Meditech Expanse
3M interface
Scanning/Archiving
Leadership: Team management
staff training
and interdepartmental collaboration.
Regulatory Expertise: HIPAA compliance
legal case support
and risk management.
Affiliations
- American Health Information Management Association
Certification
- Certified Coding Associate (CCA) May 2022
Timeline
Director of Health Information Management
Blythedale Children's Hospital
10.2009 - 12.2024Read More
Assistant Director Health Information Management
Burke Rehabilitation Hospital
11.1998 - 10.2009Read More
Iona University
Master of Science from Health Care Administration
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St. John's University
Bachelor of Science from Health Care Administration
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