Irma Del Bosque
McAllen,USA
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
7
7
years of professional experience
Work History
Teller
IBC Bank
Rio Grande City, TX
08.2022 - 11.2025
- Provided high-level customer service by assisting with inquiries, resolving issues, and guiding customers to appropriate representatives.
- Maintained positive customer relations through efficient and friendly service.
- Accurately processed a variety of transactions, including deposits, withdrawals, check cashing, and loan payments.
- Managed and balanced cash drawers with a high degree of accuracy at the beginning and end of each shift.
- Verify customer identity and account funds to accurately cash checks.
Cashier
Outlaws Drive Thru
Rio Grande City, TX
01.2020 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Substitute Aide
Pasadena ISD
Pasadena, TX
01.2019 - 12.2019
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Education
High school diploma or GED -
Rio Grande City High School
Rio Grande City, TXSkills
- Implemented effective time management strategies to streamline workflow and meet deadlines
- Facilitated customer transactions and provided product knowledge to support sales objectives
- Utilized strong organizational skills to enhance team efficiency and productivity
- Utilized strong communication skills to enhance team interactions and ensure clarity in project objectives
- Enhanced customer satisfaction through proactive support and effective problem-solving strategies
- Oversaw the implementation of Microsoft Office tools to enhance team productivity and collaboration
Timeline
Teller
IBC Bank
08.2022 - 11.2025
Cashier
Outlaws Drive Thru
01.2020 - 05.2022
Substitute Aide
Pasadena ISD
01.2019 - 12.2019
High school diploma or GED -
Rio Grande City High School