IRMA ESPINOZA
Waxahachie,TX
Overview
35
35
years of professional experience
Work History
Data Entry Clerk
Health Mark
02.2024 - Current
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Verified accuracy of data entered into system to produce error-free reports.
Childcare Provider
REACH FOR THE SKY
06.2013 - 11.2023
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
Medical Assistant
Wee Tots Pediatrics
07.1997 - 12.2010
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Shift Leader Manager
Jack In The Box
01.2003 - 06.2006
- Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
- Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Shift Manager
Wataburger
01.1989 - 12.1996
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
Education
Associate of Science - Medical Assisting
PCI Health Training Center
Dallas, TX2005
GED -
Waxahachie High School
Waxahachie, TX01.1993
Skills
- Data Entry
- Data accuracy
- Accuracy and Attention to Detail
- File Management
- Independent worker
Timeline
Data Entry Clerk
Health Mark
02.2024 - Current
Childcare Provider
REACH FOR THE SKY
06.2013 - 11.2023
Shift Leader Manager
Jack In The Box
01.2003 - 06.2006
Medical Assistant
Wee Tots Pediatrics
07.1997 - 12.2010
Shift Manager
Wataburger
01.1989 - 12.1996
Associate of Science - Medical Assisting
PCI Health Training Center
GED -
Waxahachie High School