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Highly skilled in leading diverse teams and raising service standards within restaurant operations. Demonstrated success in improving customer satisfaction and streamlining processes through strong leadership and collaboration skills. As well as delivering professional hospitality experience. Known for strong focus and positivity while resolving issues in stressful environments. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills. Eager to make meaningful contributions with commitment and drive.

Dynamic Assistant Food and Beverage Manager at Lorien Hotel & Spa, skilled in inventory management and team leadership. Proven track record of enhancing guest experiences and optimizing operations, while effectively training staff to uphold high service standards. Bilingual and certified in ServSafe, committed to delivering exceptional hospitality.

A Learning & Development, HR and Hospitality professional with a successful track record of successful training & delivery across various corporate solutions both India and overseas. I bring a wealth of knowledge and experience in business offering generalist HR, organizational development and strategic L&D expertise. I take a systematic approach and specialize in developing frameworks, reviewing systems and leveraging digital tools, to create sustainable programs that address business change, performance improvement and career development. As a L&D practitioner, I offer expertise across various industries in the field of organizational development, learning design, performance improvement and leadership development.

Offering strong organisational and leadership skills with background in customer service and team management. Knowledgeable about creating welcoming environments and fostering positive customer experiences. Ready to use and develop communication, problem-solving, and multitasking skills in any thing in catering or retail role.

Irma Gonzalez E

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Assistant Store Manager

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