Irma Herrera
Sacramento,CA
Summary
Motivated and reliable candidate with a passion for cleaning, ready to contribute to a postitive guest experience through efficient house keeping practice and attention to detail.
Overview
28
28
years of professional experience
Work History
OFFICE SERVICES REPRESENTATIVE I
Canon Business Process Services
Rocklin, CA
07.2002 - 10.2025
- Contracted employee to Liberty Mutual Insurance. Sort, count and open incoming mail, maintain workflow logs and process daily mail. Research Workers Compensation Hearing Notices using the ExPRS data base and the Electronic Adjudication Management System (EAMS) when needed.
- Primary phone operator.
- Maintain daily logs.
- Order and inventory office supplies.
CUSTOMER SERVICE REPRESENTATIVE
Hewlett Packard
Roseville, CA
08.2000 - 12.2001
- Preform a variety of mailroom duties. Daily mail pick-up from the post office. Sort incoming mail and deliver to appropriate office. Collect outgoing mail and ensure all envelopes have metered postage and ready for delivery. Research incoming mail. Maintain a sanitized and neat mail room.
- Index incoming mail
- Utilize and maintain Pitney Bowes meter machine.
OFFICE REPRESENTATIVE
Wilson Sonsini & Rosati
Palo Alto, CA
05.1997 - 07.2000
- Receive and sort incoming and interoffice mail. Ensure packages reach their designated destinations in a timely manner. Clean and replace toners and schedule maintenance for copiers.
- Order and replace supplies as needed.
- Print projects including lamination.
- Update daily logs.
Education
High School - General Education
Grant High School
Clerical Skills
San Jose Job Corp
Skills
- Excellent communication
- Researching
- Analytical thinking
- Team collaboration
- Proficient in Microsoft Office
- Flexible
- Initiative-taking
- Quick thinker
- Adaptability
Timeline
OFFICE SERVICES REPRESENTATIVE I
Canon Business Process Services
07.2002 - 10.2025
CUSTOMER SERVICE REPRESENTATIVE
Hewlett Packard
08.2000 - 12.2001
OFFICE REPRESENTATIVE
Wilson Sonsini & Rosati
05.1997 - 07.2000
Clerical Skills
San Jose Job Corp
High School - General Education
Grant High School