David Miranda
SPS Global Solutions
Hartsdale,NY
2
Languages
27
years of professional experience
Results-driven professional with extensive experience in operations management and document control. Skilled in developing process improvements that enhance productivity and reduce downtime. Committed to fostering teamwork and collaboration to achieve organizational goals.
Work History
Office Services Manager
8 Years 4 Months- Oversaw facilities management, ensuring compliance with safety regulations and standards.
- Coordinated vendor relationships for services including maintenance and supplies.
- Developed and implemented process improvements for document management systems.
- Managed office supply inventory to ensure availability and reduce costs.
- Led a team to enhance operational efficiency through training and mentoring initiatives.
- Analyzed workflow processes, implementing strategies that increased productivity and reduced downtime.
- Assisted in the hiring process by screening resumes, conducting interviews, and providing recommendations on top candidates.
- Streamlined office operations by implementing efficient scheduling and prioritizing tasks.
- Analyzed workflow processes periodically, identifying bottlenecks and making adjustments as necessary for improved performance outcomes.
- Managed vendor relationships to ensure timely delivery of office supplies and equipment for smooth operations.
- Managed service department workflows to enhance accuracy in routing and ensure timely correspondence delivery across the organization.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Completed bi-weekly payroll for 15 employees.
- Improved office operations by automating client correspondence, record tracking and data communications.
Office Services Supervisor
18 Years 11 Months- Supervised daily office operations, ensuring efficient workflow and adherence to policies.
- Coordinated office supply procurement, optimizing inventory management and cost-effectiveness.
- Implemented new filing systems, enhancing document retrieval efficiency and organization.
- Trained and mentored staff on operational procedures, fostering a collaborative work environment.
- Handled confidential documents with discretion, ensuring the security of sensitive information within the organization.
- Facilitated office-related inquiries as primary point of contact, ensuring timely resolutions for operational efficiency.
- Trained new staff members on company policies and procedures, leading to higher productivity rates among employees at all experience levels.
- Completed bi-weekly payroll for 22 employees.
Education
High School Diploma
Skills
Facilities coordination
Document control
Operations management
Data management
Workflow optimization
Cost management
Organizational leadership
Organizational management
Customer relations
Customer support
Problem-solving
Attention to detail
Multitasking
Teamwork and collaboration
Reliability
Verbal communication
Excellent communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Office Services Manager
SPS Global Solutions
03.2018 - 07.2026Read More
Office Services Supervisor
GLC Business Services / Wilson Elser (Client)
04.1999 - 03.2018Read More
Roosevelt High School
High School Diploma
Read More