Irma Izeta
Westchester,IL
Summary
Multi-talented Sales Associate with 10 years of experience boosting sales and increasing profits by motivating staff and assisting customers. Driven, focused, offering advice on effective sales methods. High-achieving Sales Associate offering an extensive background in customer service, sales, client relations. Self-directed and self-motivated team player capable of working well independently. Reliable and friendly Sales associate, mastering new concepts and skills. Passionate about helping customers and creating satisfying shopping experiences.
Overview
8
8
years of professional experience
Work History
Bilingual Front Desk Receptionist / Assistant Store Manager
Venus Medical Spa
Northbrook, IL
10.2015 - 10.2020
- Welcomed walk in's to front desk and engaged in friendly conversations while conducting check-in process.
- Responded to new walk in's. existing client's. and incoming calls and inquiries about our on line specials by phone or email.
- Assisted with administrative tasks, including filing, scanning. down loading pictures, answering phones and training. taking cash and credit card deposit's in person and over the phone.
- Coordinated front desk operations and diligently helped all in-person visitors and callers with knowledgeable assistance.
- Handled multiple incoming calls for busy office aswell as email request for new client's
- Managed all front desk operations for busy medical spa.
- Arranged special accommodations for guests to maintain optimal satisfaction
- Assisted regional manager and manager with various tasks, including inventory and prepare for beauty event projects.
Sales Floor Associate
Darna Furniture
Northbrook, IL
04.2013 - 10.2015
- Worked with off-site locations to find desired items for customers.
- Provided every customer with professional and polite support for sales and service needs.
- Processed payments and maintained accurate drawers to meet financial targets.
- Created attractive product displays to enhance customer experiences and boost sales.
- Answered questions about current promotions and resolved issues according to store policies.
- Increased purchase totals by recommending additional items based on stated customer preferences and budget targets.
- Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
- Supported training and development of new staff on company policy, procedures and sales tactics.
Education
Diploma - Medical Assisting
Westwood College - O'Hare Airport
Chicago, IL12.2010
High School Diploma -
Continental Academy
Miami Lakes Florida05.2009
Skills
- Product and service knowledge
- Fluent in English and Spanish
- Excellent multi-tasker
- Dedicated team player
- Administrative skills
- Invoice and payment processing
- Cheerful and energetic
- Reliable and dependable
- Documentation and recordkeeping
- Cash handling accuracy
- Employee training
- MS Office proficient
Timeline
Bilingual Front Desk Receptionist / Assistant Store Manager
Venus Medical Spa
10.2015 - 10.2020
Sales Floor Associate
Darna Furniture
04.2013 - 10.2015
Diploma - Medical Assisting
Westwood College - O'Hare Airport
High School Diploma -
Continental Academy
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