Sybil Hickman
Westchester,IL
Summary
Detail-oriented surgery scheduler well-versed in coding and electronic records management systems. Adept at coordinating documentation, supplies and equipment. Seeking a dynamic role with a growing team where resourcefulness, adaptability and hard work will be valuable. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Special Education Paraprofessional
Hillside School District 93
Hillside, Illinois
08.2024 - Current
- Provided one-on-one instruction to students who needed extra help with learning tasks.
- Offered emotional support during times of difficulty or crisis situations involving the student.
- Participated in training sessions to enhance skills in special education techniques.
Special Education Paraprofessional/Home Health Aide
La Grange School District 102
La Grange Park, IL
01.2024 - 08.2024
- Documented patient information accurately in electronic health records.
- Administered daily medications, checked vital signs and handled basic requests.
- Supported nursing staff in day-to-day operations.
Personal Shopper
Instacart
Westchester, IL
12.2022 - 01.2024
- Managed multiple orders simultaneously, ensuring timely completion and delivery accuracy.
- Completed pickup and shopping orders for customers within local area.
Patient Services Specialist
Rush Kids Therapy
Lagrange, IL
09.2021 - 12.2022
- Facilitated patient registration and appointment scheduling for therapy services.
- Assisted with insurance verification and authorization processes for treatments.
- Answered telephone calls to schedule appointments and answer patient questions.
Diamond Rideshare Driver
Uber
Westchester, IL
01.2017 - 03.2022
- Navigated city routes to ensure timely passenger pickups and drop-offs.
- Communicated effectively with riders to confirm pick-up locations and preferences.
- Assisted passengers with luggage and special needs for a comfortable journey.
Education
Paraprofessional License
State of Ilinois
Ilinois01-2024
Associate of Arts - Speech Communications
Triton College
River Grove, IL07-2023
Skills
- Individualized instruction
- Behavior management
- Crisis intervention
- Electronic health records
- Medication administration
- Patient support
- Communication skills
- Proficient with EPIC
- Check-in coordination
- Payment collection
- Insurance verification
- Appointment scheduling
- Customer service
- Data entry
- Teamwork and collaboration
- Microsoft Word
Websites
Timeline
Special Education Paraprofessional
Hillside School District 93
08.2024 - Current
Special Education Paraprofessional/Home Health Aide
La Grange School District 102
01.2024 - 08.2024
Personal Shopper
Instacart
12.2022 - 01.2024
Patient Services Specialist
Rush Kids Therapy
09.2021 - 12.2022
Diamond Rideshare Driver
Uber
01.2017 - 03.2022
Paraprofessional License
State of Ilinois
Associate of Arts - Speech Communications
Triton College
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