Irma Lozano
San Antonio,TX
Summary
Dependable Procurement Specialist with a background in tracking products from vendor shipments to the consumer pipeline. Analytical performer with price dispute resolution experience. Considered an enthusiastic employee with great decision making skills.
Overview
9
9
years of professional experience
Work History
Purchasing Assistant
Ben E. Keith
05.2024 - Current
- Managed purchase orders and vendor communications to ensure timely delivery of goods.
- Streamlined order processing procedures, increasing efficiency in procurement workflows.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Utilized software to order, track and invoice product shipments.
- Managed database of vendor details and pricing information to maintain organization.
Sales Support Associate
NV Medical Supply
02.2017 - Current
- Issued credits for contested returns, shipping fees and damaged merchandise.
- Strengthened client relationships, promptly addressing concerns and inquiries.
- Initiated follow-up phone calls to sellers concerning resolved issues to enhance platform experience.
- Collaborated with vendor development and support staff to resolve various issues impacting sales activities.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Expedited quote generation by maintaining an updated database of product offerings and pricing information.
Education
GED -
San Antonio College
San Antonio, TX04.1998
Skills
- Merchandise Recommendations
- Building Customer Loyalty
- Engaging with Diverse Customers
- Order Management
- Customer Service
- Customer Needs Assessment
- Inventory and Stocking
- Product and Service Sales
Languages
Spanish
Limited Working
Timeline
Purchasing Assistant
Ben E. Keith
05.2024 - Current
Sales Support Associate
NV Medical Supply
02.2017 - Current
GED -
San Antonio College